Hairstylist

• Jul 2020 - Present

Sales Specialist

• Aug 2019 - Present

Manages new and existing business accounts as a company representative. Promotes new products and special customer incentives in order to achieve business milestones and sustain customer loyalty. Builds rapport and trustworthiness among customer base. Identifies and markets products best suited for supporting clients’ haircare needs. • Utilizes product knowledge to advise on best options based upon clients’ unique requirements. • Receives, processes, and delivery clients’ product orders in a timely manner. • Listens to customers’ feedback and implements solutions to improve sales experiences. Show less

Hairstylist & Assistant

• Oct 2019 - Jul 2020

Assist owner in managing the salon, to include handling client appointments, overseeing supply and equipment deliveries, reconciling sales and purchases, and managing staff. Opens and closes the salon, supervises business transactions, and oversees daily operations. Consults with customers regarding hair treatment and style options. Addresses and resolves customer concerns. • Establishes partnerships with vendors to acquire products needed for salon operations. • Maximizes business revenue by creating consistently high-quality customer experiences. • Sustains brand loyalty by leveraging market trends, client needs, and competitive pricing. Show less

Hairstylist

• Aug 2019 - Oct 2019

Utilized cosmetology skills and knowledge of the haircare industry to provide creative and unique hair designs for clients. Evaluated clients’ hair type and condition in order to determine appropriate treatment options for promoting healthy hair. Recommended options for maintaining the quality of hair styles between appointments. • Leveraged knowledge of clients’ needs to identify products and maximize sales opportunities. • Secured repeat customers by providing the excellent customer service experiences. • Provided hairstyles for special events including weddings, anniversaries, and graduations. Show less

Member Services Associate

• Mar 2018 - Sep 2018

Worked with new, existing, and potential credit union members to identify account needs. Utilized knowledge of financial products and services to recommend options to clients. Answered customer inquiries; identified, analyzed, researched, and resolved issues related to member accounts. • Assisted members with submitting applications for overdraft protection, credit cards, and loans. • Evaluated members’ account eligibility and created checking, savings, CD, and IRA accounts. • Adhered to and consistently enforced the company’s policies and procedures Show less

Sales Associate

• Sep 2017 - Jan 2018

Utilized customer service skills and knowledge of products to increase sales. Built rapport with customers, increasing sales growth and customer loyalty. • Answered customers’ questions regarding store operations, product offerings, and special events. • Received payments and processed sales transactions, including returns and refunds. • Assisted with managing product inventory, ensuring 100% accountability of all items received. Utilized customer service skills and knowledge of products to increase sales. Built rapport with customers, increasing sales growth and customer loyalty. • Answered customers’ questions regarding store operations, product offerings, and special events. • Received payments and processed sales transactions, including returns and refunds. • Assisted with managing product inventory, ensuring 100% accountability of all items received.