Sunny M. Jordan

Scrum Master at MansaTek
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Contact Information
us****@****om
(386) 825-5501
Location
Mooresville, North Carolina, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Scrum Master
      • May 2016 - Present

      • Develop group and individual timelines, assess/identify potential impediments in each project/program process• Coach and guide team members and stakeholders on agile methodology and the Scrum Framework• Work with Agile Coaches to develop and deliver a comprehensive Scrum training program.• Deliverer 1:1 coaching sessions to resolve conflict within the team and Agile related guidance.• Coach Product Owner to clearly define and the Definition of Ready (DOR) & Definition of Done (DOD) for the team• Work with Product Owners to facilitate Product Backlog Refinement, define MVP concept and methods for Backlog prioritization• Facilitate scrum events (planning, daily scrum, review, retrospective, and backlog grooming)• Support and educate Product Owner with prioritizing product backlog to coincide with release date• Track key metrics via burn-down and burn-up charts to measure velocity and capacity• Remove impediments to the team’s delivery that reduced the time spent on technical debt and resulted increased release of working software• Coach teams and new Scrum Masters in Agile and Scrum towards high-functioning and self-sufficient processes through continuous improvement• Serve as a Scrum Master for one or more teams, ensures team maintains focus on quality and continuous delivery of business value, helps team pro-actively identify impediments and recommends solutions to remove impediments• Facilitate integration of scrum framework and agile principles to hep organization transition and contribute to ROI and increase productivity• Use interactive techniques in retrospective meetings to guide, identify and stimulate team moral to improve future iteration• Coach and mentor scrum teams on agile manifesto, scrum guide, and agile mindset

    • United States
    • Higher Education
    • 700 & Above Employee
    • Strategic Partnerships Manager
      • Feb 2020 - Dec 2021

      • Developed partnerships and ecosystems through cross-funtional teams led by leaders and partner managers• Evaluate dand inform where the team should go in the next sprint allowing team to advance toward final outcomes• Created user stories to create customer value • Created strategic processes that anticipate partners’ workforce needs, consistently leverage resources and align with leadership principles• Embraced experimentation and change through agile collaboration by deploying a “Become a Teacher” pilot program• Worked effectively with others to remove team roadblocks• Assisted in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes• Engaged member of the ScrumMaster community within company and participates in continuous improvement within this discipline• Established strong employee networks by building and maintaining productive relationships with regional leaders to promote Western Governor University’s community engagement models• Remove dall obstacles to project team efficiency and effectiveness; reach out to the larger organizational network for impediment removal; ensure cross-team coordination

    • Strategic Partnerships Manager
      • Feb 2020 - Dec 2021

      • Developed partnerships and ecosystems through cross-funtional teams led by leaders and partner managers• Evaluate dand inform where the team should go in the next sprint allowing team to advance toward final outcomes• Created user stories to create customer value • Created strategic processes that anticipate partners’ workforce needs, consistently leverage resources and align with leadership principles• Embraced experimentation and change through agile collaboration by deploying a “Become a Teacher” pilot program• Worked effectively with others to remove team roadblocks• Assisted in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes• Engaged member of the ScrumMaster community within company and participates in continuous improvement within this discipline• Established strong employee networks by building and maintaining productive relationships with regional leaders to promote Western Governor University’s community engagement models• Remove dall obstacles to project team efficiency and effectiveness; reach out to the larger organizational network for impediment removal; ensure cross-team coordination

    • Program Mentero
      • Nov 2016 - Feb 2020

      • Provided thorough and comprehensive coaching and guidance, based on demonstrated competency and capabilities, to a complex demographic of over 300 IT students• Identified roadblocks and cross team dependencies that interfered with the mentor team’s ability to deliver established success goals• Forged partnerships with course instructors, University leadership and team members to develop, share and implement new ideas and best practices• Exemplified initiative to analyze operational needs, recommended improvement strategies and identified resources that aided in team growth and improved workload efficiencies• Removed impediments for IT students by providing resources, guidance and tools to that helped them to complete their courses in a time-box of six weeks or less

Education

  • University of Phoenix
    Master of Business Administration - MBA
    2007 - 2009

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