Experience

Coffee@Work UK

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Sales & Office Manager

  • Jul 2020 - Present

  whilst still taking on many of my previous tasks as office manager, I am now also managing: −Following up on sales leads, calling or visiting customers.−Approaching new potential customers.−Assisting MD with quotes and sales−Preparing customer orders and sending out deliveries.−General admin tasks – Answering office phone, responding to emails &customer queries.−Assisting finance with invoicing & queries.−Sending out monthly marketing emails.−Upkeep of the showroom.



Mews

• Netherlands
• Software Development
• 700 & Above Employee

• Office Coordinator

  • Oct 2019 - Jul 2020

  Managed day to day operations to ensure a pleasant and suitable workspace.−Maintain files & records including all invoices and office contracts−Managing security measures including H&S policies−Scheduling corporate meetings & interviews (Inc. Diary management)−Organising and coordinating internal company events such as conferences, charity events & team building− Onboarding of the new starters (flights, accommodations, requests, assets, merchandise and welcome, L&D support etc.)− Continuous research to improve processes, e.g. looking at new suppliers to reduce costs or ensure the best service is given.− Management of the office entrance− Disseminating correspondence/deliveries− Monitor office supplies/inventory and place orders accordingly & organise upon delivery.



Coffee@Work UK

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Office Manager

  • Jan 2019 - Oct 2019

  I put in place systems to ensure professionalism and an active and efficient running office. Daily tasks included but were not limited to:− Organising meetings, staff events & managing diary’s for MD & Sales team− Sales to existing customers− Credit control− Liaising with staff, suppliers and clients− Dealing with correspondence, complaints and queries− Ensuring office/showroom is fully equipped & clean at all times− Sending out customer orders & invoices



Bravissimo

• United Kingdom
• Retail
• 200 - 300 Employee

• Assistant Manager

  • Jul 2018 - Jan 2019

• Supervisor

  • Mar 2017 - Jul 2018

• Sale assistant

  • May 2016 - Feb 2017



Chêne Bleu

• Office Junior

  • Oct 2016 - Dec 2016

  Gave assistance to a small office during a chaotic time, daily tasks included but were not limited to: - Managing and updating databases- Photocopying/Printing- Ordering stock- Managing post- Help screen incoming emails- Book cabs and couriers and travel requirements- Updating of contact lists- Providing refreshments



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Switchboard Operator & Receptionist

  • Oct 2012 - Dec 2015

  Tasks included:- Checking-in/out Guests- Answering calls- Handling emergency calls- Monitoring alarms for emergencies eg. Fire panels and disabled guest rooms/toilets. - Printing reports- Making reservations- Booking transport- Handling cash