Experience

udChalo

• India
• Technology, Information and Internet
• 100 - 200 Employee

• Product Manager

  • Apr 2022 - Present



Akbar Online Booking Co Pvt Ltd

• Travel Arrangements
• 100 - 200 Employee

• Product Manager

  • Oct 2016 - Apr 2023

  Drive global product requirements definition, product planning and product design of new features and enhancements. Work cross-functionally and with the Product Development team to bring features live to the site. Started Journey in Akbartravelsonline with Flight Product analyst and within the span of 3 years taken sole ownership of Bus Product owner for B2C & B2B Managing Fares, Updating Airline sectors, Analyzing Market trends, Etc. Analyzing for flight products on a weekly & monthly basis Create Profitable revenue in 2018 – 19 Balance sheet with GTV of INR 3600 CR Bus Product Ownership - B2c & B2b Taken complete responsible for Bus product in April, 2019. Integrated Redbus/I2space bus API provider in Akbar. Revamping entire UI of desktop/introducing on Msite and APP R&D to keep learning and finding new things to improve Product & Sales. Fare analysis & Finding bugs in the system. MIS Analysis and Business Forecasting. Customer Acquisition, Customer Engagement & Customer Retention. Responsible for planning & implementation email campaigns to meet business objectives for visitor traffic, customer acquisition and sales. Work closely with content writers, designers & Tech team to drive SEO on-page & off-page activities. Prepare monthly/quarterly email calendar identifying the theme of the mailer & target audience. Show less



Cathay Pacific

• Hong Kong
• Airlines and Aviation
• 700 & Above Employee

• Reservations Ticketing

  • Jun 2015 - Sep 2016

  Worked for Cathay Holidays Hong Kong handling accommodations worldwide through web-based TRP system.(AMADEUS). Managing Inventory through the Amadeus system. Relink ET, Revalidation of ET. Change Coupon status to exchange, refund, suspend and flown. Solving PNR related issues as well as resolving queries on Email. The software worked on Amadeus and ARD ( Altea reservation Desktop ) Worked for Cathay Holidays Hong Kong handling accommodations worldwide through web-based TRP system.(AMADEUS). Managing Inventory through the Amadeus system. Relink ET, Revalidation of ET. Change Coupon status to exchange, refund, suspend and flown. Solving PNR related issues as well as resolving queries on Email. The software worked on Amadeus and ARD ( Altea reservation Desktop )



HDFC Limited

• Financial Services
• 700 & Above Employee

• back office work

  • 2010 - 2013

  Managing a stock purchase and sale entries Supporting in MID Follow-ups and Co-ordination with payments Managing a stock purchase and sale entries Supporting in MID Follow-ups and Co-ordination with payments



Tikona Infinet Ltd. - India

• Technology, Information and Internet
• 700 & Above Employee

• Call Center Operator

  • Mar 2009 - Nov 2010

  Trouble shoot of branch queries. Supporting network issues Trouble shoot of branch queries. Supporting network issues