Experience

Lumen21, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Engineer L2 at Lumen21 Infoserv. PVT.Ltd

  • Mar 2014 - Present

  Key Responsibilities Areas – Designed and deployed company’s LAN, WAN, including servers, routers, switches, UPS, and other hardware.  Worked on Cisco ASA, Checkpoint, Palo Alto, and Sonicwall firewall, implementing service policies, access rules and configuring Site to Site tunnel between India and US office in Phoenix.  Configure security devices for multiple vendors – Cisco, Checkpoint, Paloalto, Cisco Meraki, Sonicwall, Barracuda, .  Performed RCAs for Major incidents including related to Network outage and Connectivity issues.  Collaborated with service desk to resolve trouble tickets and mitigate end-user connectivity/VPN issues.  Hands on experience with routing protocols like BGP, OSPF, EIGRP.  Developed, implemented and maintained policies, procedures, and associated training plans for network administration, usage, and disaster recovery.  Resolved various business impacting issues (24/7) with thorough troubleshooting of Networking LAN and WAN connectivity, Internet protocol configuration, configuration, High CPU utilization, etc.  Conducted research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.  Assisted with network asset management, including maintenance of network component inventory and related documentation and technical specifications information.  Hands on experience with monitoring tools like Solarwinds and N-Central to recognize node failures - Network Monitoring and SLAs.  Worked on Nagios, a tool used for monitoring network nodes.  Developed documentation, system standards and SOPs within the organization. Issue and user application’s issue. Show less



3i-infotech consulatancy limited

• Network Administrator

  • Jan 2012 - Mar 2014

  Handling and Managing LAN, WAN, & Security Network.  Monitor around 30 MPLS and 25 Internet links with monitoring software’s like MRTG, PRTG, Solar winds etc. and follow up with the service Providers in case of any issues with the links and Working on 24*7 Environment.  Manage the overall administration of LAN & WAN system of the Company’s Corporate, Network involving design of network layouts, configuration & maintenance of network devices.  Configured and Installed Cisco 1800, 2600, 2800 and 3800 Series Router for MPLS and Internet Links. Configured Cisco 1900, 2950, 2960 and 3500, 6500 series, D-Link Manageable Switches.  Working Experience of firewalls Cisco ASA 5510/20.  Troubleshooting all Level 1 & 2 escalated issues in respect of Network, Router, MPLS Links, Internet links, Site to Site Network access etc.  Configure S2S VPN tunnel, Site to client access on Cisco, Checkpoint R70.  Periodic backups of all networking devices.  To coordinate with Regional ISPs to resolve the networking issues in timely manner.  Efficient at use of Microsoft Visio/Office as technical documentation and presentation tools. Show less