Sunil Bhatta

Group Traffic – Manager at Optimise
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Contact Information
us****@****om
(386) 825-5501
Location
Gurgaon, Haryana, India, IN
Languages
  • English -

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5.0

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LinkedIn User

I had the pleasure of working with Sunil at Optimise. Even with the time zone difference between Brazil and India he was always there to help. He has excellent technical skills and helped me solved most difficult clients Support tickets in a fast and accurate way. He was always happy to share his knowledge and I learned a lot from him regards Mobile App Campaigns integrations and settings. I highly recommend Sunil’s work.

Harinder Sharma

Sunil is extremely knowledgeable and skilled in technical areas of Affiliate Marketing. He has strong technical knowledge of affiliate programs configurations, tracking integration(web/mobile) and others technical solutions of client's queries. I would highly recommend working with him.

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Experience

    • United Kingdom
    • Advertising Services
    • 100 - 200 Employee
    • Group Traffic – Manager
      • Jul 2016 - Present

      .Managing the support team and handling escalation.Approving support tickets ensuring quality and consistent implementations deliver to the business owner..Assigning support tickets to front-line support or immediately escalating..Training for front-line support members..Documentation and Knowledge base/solution building..Monitoring the front-end support agent workloads to ensure they are properly managing issues and their time effectively

    • Assistant Manager Tech Analyst
      • Apr 2015 - Jun 2016

      The role involves direct communication with clients, 3rd parties (such as tracking solution providers and agencies), and internal departments, development teams to provide configuration support to the wider global business by delivering on a variety of administrative, technical and analytical tasks.Provide consistent, high quality technical support to relevant parts of the Group (India, SE Asia, Australia, Brazil, Poland and UK).Mobile tracking integration (Install and in app tracking) with the clients directly and with the third party tracking providers like Apps flyer, Adjust, Has offers etc.XML feed Configuration.Closely work with the development team on project initiating, project reviews and project testing. Investigating tracking issues and testing new implementations.Conduct training sessions to internal team members to enhance their technical product/system knowledge.Resolve clients integration query(Advertiser/publisher).Leading an integration team of 4 personnel. Show less

    • Program Configuration Consultant
      • Jul 2012 - Mar 2015

      The overall purpose of the role was to provide configuration support to the wider business by delivering a variety of administrative, technical and analytical tasksHandling all new set up and creative management (HTML, Display )Liaising with external and internal contacts in order to resolve the set-up queries and issues, tracking configurationManaged the campaign set-up of various account across the group.XML feed Configuration.Resolve clients integration query(Advertiser/publisher).Analyzing traffic quality data for fraudulent activity. Show less

    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior Executive Ad operation
      • Jan 2011 - Jun 2012

      The overall purpose of the role was to provide support to the wider business by delivering a variety of administrative, technical and analytical tasks Handling all new set up and creative management (HTML, Display ) Managed the campaign set-up. XML feed Configuration. Support CS team in validation. Recheck and approve new affiliate website. The overall purpose of the role was to provide support to the wider business by delivering a variety of administrative, technical and analytical tasks Handling all new set up and creative management (HTML, Display ) Managed the campaign set-up. XML feed Configuration. Support CS team in validation. Recheck and approve new affiliate website.

    • India
    • Media and Telecommunications
    • 1 - 100 Employee
    • web Support Excutive
      • Mar 2007 - Dec 2010

      The overall purpose of the role was to support to the wider business by delivering a variety of administrative, technical and MIS tasks. Prepare html data for shopping.indiatimes.com Customize and upload data into website through CRM Customize images for online products. Handling MIS Part Manipulate details of live products as per client request. The overall purpose of the role was to support to the wider business by delivering a variety of administrative, technical and MIS tasks. Prepare html data for shopping.indiatimes.com Customize and upload data into website through CRM Customize images for online products. Handling MIS Part Manipulate details of live products as per client request.

Education

  • Utkal University
    B COM, Commerce
    2004 - 2006

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