Recruitment Consultant

• Oct 2020 - Present

Process Associate

• May 2014 - Present

i am working in IGT gurgoan as Process Asssociate for KLM Airlines(Royal Dutch Airlines) headquarters in Amsterdam in KLM seating deptt. We need to check the EMD that the pax paid and allocate the chargeable seats as per pax request. if the pax not paid but still he need the chargeable seats so we allocate the seats and inform the pax that he need to pay within 24hrs to avoid cancellation of seats. i am working in IGT gurgoan as Process Asssociate for KLM Airlines(Royal Dutch Airlines) headquarters in Amsterdam in KLM seating deptt. We need to check the EMD that the pax paid and allocate the chargeable seats as per pax request. if the pax not paid but still he need the chargeable seats so we allocate the seats and inform the pax that he need to pay within 24hrs to avoid cancellation of seats.

Customer Service Associate

• May 2013 - May 2014

I worked in SERCO BPO PVT LTD in Gurgoan(HR) INDIA as customer service agent for shoppers stop process in which i was responsible for to maintain the RTO membership cards and making entries of membership card no for customer in the excel sheet and store in the separate room. whenever the customer required back so we send it again through courier. I worked in SERCO BPO PVT LTD in Gurgoan(HR) INDIA as customer service agent for shoppers stop process in which i was responsible for to maintain the RTO membership cards and making entries of membership card no for customer in the excel sheet and store in the separate room. whenever the customer required back so we send it again through courier.