Sustainability Manager

• Apr 2022 - Present

• Jul 2021 - Mar 2022

• Reporting to Head of Quality Assurance & CSR Asia• In charge of developing and implementing CSR, Quality Audit and Data Management strategies and processes for the whole Non-Food Asia sourcing business in countries including Bangladesh, China, Pakistan, Indonesia, India, Turkey, and Vietnam• Leading a team of 10 professionals in managing 600 – 700 CSR & Quality Audits to ensure a safe supply chain worth USD 330 Million + retail sourcing business• Responsible for identifying areas for digitalizing CSR & Quality activities and processes• Communicating and engaging with NGOs and other stakeholders for CSR and Sustainability Initiatives Show less

• Mar 2019 - Jun 2021

• Reporting to Head of Quality Assurance & CSR Asia• In charge of developing and implementing CSR, Quality Audit and Data Management strategies and processes for the whole Non-Food Asia sourcing business in countries including Bangladesh, China, Pakistan, Indonesia, India, Turkey, and Vietnam• Leading a team of 10 professionals in managing 600 – 700 CSR & Quality Audits to ensure a safe supply chain worth USD 330 Million + retail sourcing business• Responsible for identifying areas for digitalizing CSR & Quality activities and processes• Communicating and engaging with NGOs and other stakeholders for CSR and Sustainability InitiativesSignificant Highlights:• Launched and implemented BSCI system and protocol in Kaufland Non-Food Asia• Restructured and reduced CSR team by 60% due to the development and implementation of lean and efficient processes• Successfully designed and digitalized all CSR Audit Processes leading to reduction in manual tasks by 60%• Reviewed 1,000+ audit reports• Used Analysis of collected data and Data Management Tools to reduce auditing time and cost by 100% Show less

• Mar 2017 - Mar 2019

• Reported to Head of CSR Asia• Led a team of 6 professionals in managing triple digits CSR & Detox Audits• Implemented CSR and Sustainability workflows, processes, and job instructions• Programmed Audit Database and Audit Files • Prepared training materials and conducted successful trainings for internal and external stakeholders • Analysed CSR and Sustainability Data to understand current state and identify areas for improvementSignificant Highlights:• Programmed CSR & Detox Excel Audit Files to reduce manual tasks and increased audit efficiency by 50%• Prepared and implemented Weekly Department KPI Report for top management • Trained more than 100+ suppliers on the upgraded Detox processes Show less

• Mar 2016 - Mar 2017

• Reported to CSR & Detox Division Manager• Led a team of 2 Auditors to perform relevant audits and day to day tasks• Conducted Sustainability Case Studies• Researched, reviewed, and summarized Labour and Factory Law to understand compliance obligations• Planning and scheduling Sustainability Audits• Conducted Social Audits as per Kaufland’s Code of Conduct• Created and managed internal reports, databases, KPIs and IT tools using VBASignificant Highlights:• Produced 10 CSR And Detox related case studies • Prepared Labour and Factory Law summary of 7 countries including Bangladesh, China, Pakistan, Indonesia, India, Turkey, and Vietnam• Repaired and maintained Ms Access Audit Database to ensure the daily task can be performed• Reviewed 200+ audits and performed 20 CSR & Detox audits Show less

• Apr 2014 - Mar 2016

• Reported to CSR & Detox Manager• Conducted Pre-Audit Self-Assessment to onboard suppliers• Planned and scheduled CSR Audits as per Standard Operating Procedure• Prepared and released Social Audit Report Ratings to respective stakeholders• Prepared and explained Corrective Action Plan to suppliers and factoriesSignificant Highlights:• Planned, Scheduled, and followed up corrective action of 300 plus audits• Prepared how to answer guideline for auditors to easily and accurately complete Social Audit Show less