Sung Hua Yang

Sales support at TEHO ROPES EuROPE
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Contact Information
us****@****om
(386) 825-5501
Location
NL
Languages
  • Mandarin Native or bilingual proficiency
  • Taiwanese Native or bilingual proficiency
  • Dutch Professional working proficiency
  • Eglish Professional working proficiency

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Bio

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Experience

    • Netherlands
    • Maritime Transportation
    • 1 - 100 Employee
    • Sales support
      • Mar 2023 - Present

    • Netherlands
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Import Export Coordinator
      • Apr 2021 - Feb 2023

    • United States
    • Telecommunications
    • 100 - 200 Employee
    • Operations Coordinator
      • Apr 2014 - Dec 2019

      • Handling incoming and outgoing orders for regular, new and forecast customers. • Purchase goods based on customer’s demand, stock level and forecast schedules. • Forecast stock control. Actively monitoring and avoiding overstock. • Cooperate with third party logistics service providers and warehouses in different countries. • Ensure that products are in the warehouse in the right quantity and time. • Working closely with warehouse staff for incoming and outgoing shipments. • Actively monitoring and avoiding overstock. • Weekly meeting with sales teams to improve internal communication. • Preparing weekly stock list for the customers. • Checking weekly open order with the customers. • Sending orders to warehouse to prepare the shipment and inform customer once the shipment is ready for collection. • Issue invoice and packing list. • Arrange transport pickup from the supplier to the warehouse. • Arrange inbound into system when the shipment arrived to warehouse. • Meeting with forwarders. • Archive files. • Helping facility issue at the office: contacting landlord/ordering office supplies. • Helping yearly physical checking and make sure all the stock matches between system and warehouse. • Provide excellent customer service. Show less

    • Netherlands
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Logistics operation assistant
      • Jul 2012 - Jul 2014

      • Enter and process of the incoming shipments (Sea, Air and Truck) into system. • Enter and process of the outgoing shipments (Sea, Air and Truck) into system. • Request customs documents (T-1 and clearance). • Request rate with different transport company. • Provide customers with order confirmations and other information: shipments reference, delivery schedules, shipping cost and stock availability. • Prepare and check inventory report and send it to customer at the end of the day. • Prepare transport documents and arrange transportation when the shipment is ready for shipping. • Send all related documents (CMR, Barcode and packing list) of the outgoing shipment to customer when the shipments are shipped or picked up. • Check with forwarder if the shipments are delivered on time. • Send monthly invoices to the customer at the end of the each month. • Archiving Files. • Keep the customers files up-to-date. • Handle all customer requests and complaints and report it to the managers. • Support another tasks from co-colleges when needed. Show less

    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Logistics operation assitant
      • Sep 2007 - May 2010

      • Inventory management: conference call with all sales managers worldwide weekly for stock forecast and keep the stock efficient. • Dispatch daily outbound. • Check the backorders. • Follow up outbound/inbounds shipments and solving delivery problems. • Out bonds fulfilments in the system. • Issue inventory transfer. • Issue purchase orders. • Place orders for the office supplies. • Place orders to factories from China/Taiwan and ensured the stocks are met with the needed requirements. • Sales supports: supporting outside sales and all dealers, distributors and customers with all their inquiries and requests. • Process the incoming shipment (inbound) into stock system. • Sales order processing into system. • Arrange the transportations and handled of shipments from the moment of order placed by customers until the arrival at the distributors. • Generated the information from system to prepared the operational reports and send them to the Board of Management at the Headquarters on daily basic. • Customer service at RMA department. • Administration paperwork/archive files. • Warehouse help (packing/shipping and month end physical stock check). Show less

Education

  • Wolfert van Borselen Rotterdam
    HAVO
    2001 - 2004
  • American Internationl Highschool Rotterdam
    1999 - 2001

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