Suneetha M.
Showroom Coordinator at Kutchenhaus Kitchens Ltd- Claim this Profile
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Tamil Native or bilingual proficiency
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English Full professional proficiency
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Dutch Elementary proficiency
Topline Score
Bio
Credentials
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Excel Essential Training (Office 365/Microsoft 365)
LinkedInJan, 2021- Nov, 2024
Experience
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Kutchenhaus Ltd
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United Kingdom
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Retail
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1 - 100 Employee
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Showroom Coordinator
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Feb 2022 - Present
- Received, Sorted, and routed mail and messages to appropriate party - Followed up on sales calls, client appointments and competed events. - Opened and closed the sales showroom - Maintained inventory accuracy of samples - Detail oriented and organised - Received, Sorted, and routed mail and messages to appropriate party - Followed up on sales calls, client appointments and competed events. - Opened and closed the sales showroom - Maintained inventory accuracy of samples - Detail oriented and organised
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Ladbrokes Coral
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United Kingdom
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Gambling Facilities and Casinos
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700 & Above Employee
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Customer Service Manager
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Feb 2017 - Oct 2019
• Delivering consistently exceptional customer service and ensuring a great customer journey, resolving complaints and issues when necessary. • Ensuring compliance with the following; - Health and Safety Procedures - Responsible Gambling and Self-Exclusion Guidelines - Security Procedures - Think 21 • Maintaining high shop standards, taking pride in the shop and ensuring all colleagues adhere to the company uniform policy. • Ensuring the shop is clean and a shop tidy is completed at regular interviews when on duty. • Ensuring the Customer Service Assistants understand the company’s product offering, both in shop and online to enable them to have confident conversations with customers. • Supporting the Shop Manager with the training and development of the Customer Service Assistants. • Build commercial awareness and understanding of how you can personally impact the shop’s profitability. Show less
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Lloyds Bank
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United Kingdom
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Banking
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700 & Above Employee
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Customer Service Advisor
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Nov 2016 - Sep 2017
In my role as Customer Service Assistant, I provide services to customers about their accounts or any other enquiries they may have. My responsibilities include: - Serving and dealing with customers coming into the branch - Booking in customers for appointments to open accounts, looking at new products or services or needing an account review - Explaining new products and services to the banks - Ensuring that all moneys are banked correctly and the station balances correctly - Ensuring that all paperwork logs are kept up to date and are accurate. Show less
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bp
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United Kingdom
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Oil and Gas
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700 & Above Employee
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Customer Service Representative
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Mar 2015 - Dec 2016
- Being knowledgeable about the products and services in my store and helping customers by giving great natural service. - Following company policies and adhering to health and safety guidelines. - Manually condensing stock and handling products with care to maintain product quality - Serving customers on checkouts ensuring they receive an easy, seamless and personalised experience. - Replenishing products within my store - Being knowledgeable about the products and services in my store and helping customers by giving great natural service. - Following company policies and adhering to health and safety guidelines. - Manually condensing stock and handling products with care to maintain product quality - Serving customers on checkouts ensuring they receive an easy, seamless and personalised experience. - Replenishing products within my store
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Education
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2021 - 2022
Canterbury Christ Church University
Postgraduate Certificate, Business Administration and Management, General -
2014 - 2018
Canterbury Christ Church University
Bachelor’s Degree, Business Studies With Finance -
2011 - 2013
Burntwood Sixth Form
High School Diploma, Business Studies -
2011 - 2012
Burntwood School
Edexcel BTEC Level 2 Certificate, Workskills (QCF) -
2010 - 2011
University of Cambridge
GCE AS & A Level, Tamil Language and Literature -
2008 - 2010
Burntwood School
High School, GCSE
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