Experience

Health Education and Training Institute (HETI)

• Australia
• Hospitals and Health Care
• 100 - 200 Employee

• Project Administrator

  • Nov 2018 - Present

  Undertake activities related to administration, implementation, reporting, research, and analysis to support the planning, development, delivery, and evaluation of health education programs and projects for the HETI Leadership, Management Development and Educational Design portfolio. Undertake activities related to administration, implementation, reporting, research, and analysis to support the planning, development, delivery, and evaluation of health education programs and projects for the HETI Leadership, Management Development and Educational Design portfolio.



Bank of Queensland

• Australia
• Financial Services
• 700 & Above Employee

• Customer Service Officer

  • Feb 2018 - Oct 2018

  - The ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. - Develop and maintain strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services. - Relish the opportunity to achieve branch sales targets. - The ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. - Develop and maintain strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services. - Relish the opportunity to achieve branch sales targets.



Westpac

• Australia
• Banking
• 700 & Above Employee

• Teller

  • Aug 2016 - Feb 2018

  - Serve and delight every customer during each deposit, withdrawal, fund transfers, bank cheque and foreign currency requests. - Actively promote our broad range of financial products when serving customers and deepening customer relationships through quality needs based conversations. - Refer customers to specialist bankers who can have quality needs based conversations to explore customers financial needs and goals - Serve and delight every customer during each deposit, withdrawal, fund transfers, bank cheque and foreign currency requests. - Actively promote our broad range of financial products when serving customers and deepening customer relationships through quality needs based conversations. - Refer customers to specialist bankers who can have quality needs based conversations to explore customers financial needs and goals



Nepal Investment Bank Limited

• Nepal
• Banking
• 100 - 200 Employee

• Customer Service Representative

  • Jun 2014 - Jan 2016

  - Receive and respond to customer service account inquiries on account balances, transaction details, statements and fees and charges. - Open new accounts/Closing accounts - Alterations to existing savings and cheque accounts - Inquiries for home, car and personal loans - Inquiries on internet services - Handling cash transactions and cash balancing - Overseas transfers - Set up periodical payment authorities on accounts - Promote bank products and services - Change statement of account cycles - Identify customer needs - Refer customers to appropriate banking services and representatives