Bret is so deceptive. In the absolute best way! Bret comes across as a good ol' boy in being as polite and easy going as can be. But under that demeanor is an intelligent, creative and driven executive who is very aware of the state of the telecom industry, capable of managing people with a flair for kindness, and a disarming genteelness which makes anyone he is with feel important. I have known Bret for many years, decades really, and met him through work, and have kept him close because of his knowledge of the industry and the genuine friendship which has developed over the years. I am trusting my business to his capable assistance, and in the best tradition of "Good to Great", he is the one guy you want to have on the bus when you go to market.

I worked with Bret and the team at SUMO on a recent Contact Center initiative to review and select a best of breed Contact Center platform for Overstock. The assistance and insight we received from SUMO was a valuable addition to the selection process as well as implementation. The super complicated contact center world with tons of providers and things to look at, SUMO team was that partner which we could rely on any time of the day including when the decision was made. They have stuck around to help us not just through the decision but even during and post-implementation. We honestly see them now as an extension of our team, and very much appreciate the partnership. For anyone who is looking to maneuver this complicated world - I would recommend SUMO and the team of Bret, Allison and Matt in a heartbeat. Thanks SUMO for being a part of our journey.

Bret is so deceptive. In the absolute best way! Bret comes across as a good ol' boy in being as polite and easy going as can be. But under that demeanor is an intelligent, creative and driven executive who is very aware of the state of the telecom industry, capable of managing people with a flair for kindness, and a disarming genteelness which makes anyone he is with feel important. I have known Bret for many years, decades really, and met him through work, and have kept him close because of his knowledge of the industry and the genuine friendship which has developed over the years. I am trusting my business to his capable assistance, and in the best tradition of "Good to Great", he is the one guy you want to have on the bus when you go to market.

I worked with Bret and the team at SUMO on a recent Contact Center initiative to review and select a best of breed Contact Center platform for Overstock. The assistance and insight we received from SUMO was a valuable addition to the selection process as well as implementation. The super complicated contact center world with tons of providers and things to look at, SUMO team was that partner which we could rely on any time of the day including when the decision was made. They have stuck around to help us not just through the decision but even during and post-implementation. We honestly see them now as an extension of our team, and very much appreciate the partnership. For anyone who is looking to maneuver this complicated world - I would recommend SUMO and the team of Bret, Allison and Matt in a heartbeat. Thanks SUMO for being a part of our journey.

Bret is so deceptive. In the absolute best way! Bret comes across as a good ol' boy in being as polite and easy going as can be. But under that demeanor is an intelligent, creative and driven executive who is very aware of the state of the telecom industry, capable of managing people with a flair for kindness, and a disarming genteelness which makes anyone he is with feel important. I have known Bret for many years, decades really, and met him through work, and have kept him close because of his knowledge of the industry and the genuine friendship which has developed over the years. I am trusting my business to his capable assistance, and in the best tradition of "Good to Great", he is the one guy you want to have on the bus when you go to market.

I worked with Bret and the team at SUMO on a recent Contact Center initiative to review and select a best of breed Contact Center platform for Overstock. The assistance and insight we received from SUMO was a valuable addition to the selection process as well as implementation. The super complicated contact center world with tons of providers and things to look at, SUMO team was that partner which we could rely on any time of the day including when the decision was made. They have stuck around to help us not just through the decision but even during and post-implementation. We honestly see them now as an extension of our team, and very much appreciate the partnership. For anyone who is looking to maneuver this complicated world - I would recommend SUMO and the team of Bret, Allison and Matt in a heartbeat. Thanks SUMO for being a part of our journey.