Summer Jones

Adjuster Support Manager at Cross Country Adjusting
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Spring Hill, Florida, United States, US
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Adjuster Licenses in FL, TX, LA, AR, MS, AL, GA, SC, NC, RI, CT, ME, DE
    Various state adjuster licenses
  • Xactimate Level 3 Certified
    -

Experience

  • Cross Country Adjusting
    • United States
    • Insurance
    • 1 - 100 Employee
    • Adjuster Support Manager
      • Feb 2022 - Present

  • Self-employed
    • Independent Claims Adjuster
      • Jan 2022 - Jan 2022

  • Southwest Adjusters / Claims Manager
    • remote
    • TPA Claims Manager
      • May 2013 - Jan 2022

      - TPA Manager/ Carrier relations - Provide quality customer service to insureds - work with field adjusters for a good report product - Adjuster relations - Aid in adjuster/reviewer training - Ensure all files are processed within the required time frame - Monitor assignments on a daily basis - Monitor review/adjuster productivity - TPA Manager/ Carrier relations - Provide quality customer service to insureds - work with field adjusters for a good report product - Adjuster relations - Aid in adjuster/reviewer training - Ensure all files are processed within the required time frame - Monitor assignments on a daily basis - Monitor review/adjuster productivity

  • Marposa Insurance Services
    • Mariposa Insurance Services
    • Account Manager and Client Liasion
      • Oct 2011 - Mar 2013

      - Assist adjusters and staff with Xactimate and Xactanalysis issues - Assist the carrier with claim issues and coordination - Train new adjusters for the account - Developed and Oversee monthy SLA reports - Process and proceedure development - Assist adjusters and staff with Xactimate and Xactanalysis issues - Assist the carrier with claim issues and coordination - Train new adjusters for the account - Developed and Oversee monthy SLA reports - Process and proceedure development

  • IBM
    • Business Analyst
      • Dec 2000 - Apr 2009

      - Compile and Produce Monthly SLA Reports - Business Operations Maintain FIC and KCO compliance in areas of responsibility - Process/Procedure Administration - Audit and Review - Coordinated workshops and developed promotional material - Issues Management - HW/SW Procurement - Compile and Produce Monthly SLA Reports - Business Operations Maintain FIC and KCO compliance in areas of responsibility - Process/Procedure Administration - Audit and Review - Coordinated workshops and developed promotional material - Issues Management - HW/SW Procurement

Education

  • Eastern Kentucky University
    1994 - 1996

Community

You need to have a working account to view this content. Click here to join now