Sumit Mishra

Associate-Fraud and Risk Operations at Apertum Online
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN

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Credentials

  • Data Science
    Udemy
    Nov, 2020
    - Nov, 2024
  • Learning path in Data Science.
    Board Infinity
    Nov, 2020
    - Nov, 2024
  • Python for Data Science
    IBM
    Jul, 2020
    - Nov, 2024

Experience

  • Apertum Online
    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Associate-Fraud and Risk Operations
      • Jun 2023 - Present

  • Parekh Integrated Services Pvt. Ltd.
    • India
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Senior Business Analyst
      • Nov 2022 - Apr 2023

      Designed the features of IT systems (created BRD and functional requirements documents) . Raised requests for development / customization based on requirements. To test as per scenarios mentioned in BRD before UAT phase. Creating MIS reports for operational usage. Creating weekly and monthly dashboards using MS-Excel and Power BI to understand the business volume and workflow. Gather requirements for dashboards from business clients and operations stakeholders. Gathering Data from the company's ERP system. Show less

  • Capita
    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Executive- Customer Management/ Data analytics
      • May 2019 - Oct 2022

      ● Converted Delivery data into actionable insights by predicting and modeling delivery outcomes. ● Performed exploratory data analysis using Python and MS-Excel. ● Creating weekly and monthly dashboards using QlikView/sense and Power BI to understand the business volume and workflow. ● Analyzing service quality data to make executive strategy decisions ● Gather requirements for dashboards from business clients and operations stakeholders. ● Identify, analyze, and interpret trends or patterns in complex data sets using Qlik Nprinting. ● Filtered and cleaned data by reviewing computer reports, printouts, and performance indicators to locate and correct problems. Show less

  • Decathlon Sports India
    • India
    • Retail
    • 700 & Above Employee
    • SPORTS LEADER
      • Jan 2017 - May 2018

      Deliver excellent service to ensure high levels of customer satisfaction. Responsible for meeting sales objectives and target. Create business strategies to attract new customers, expand layout traffic, and enhance profitability. Train newly hire teammates. Respond to customer complaints and concerns in a professional manner. Ensure layout compliance with safety regulations. Develop and arrange promotional material and in-store displays. Analyzing buying trends, customer requirements, and profits. Undertake departments administration duties such as managing department budgets and updating financial records. Monitor inventory levels and order new items. Show less

Education

  • Mumbai University Mumbai
    Bachelor of Science - BS, Computer Science
    2020 - 2023
  • Madurai Kamraj University, Madurai
    Bachelor's degree, BACHELOR IN BUSINESS ADMINISTRATION
    2016 - 2018
  • Board Infinity
    Data Science Learning Path, Analytics
    2020 -

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