Sumeet Urkude
Assistant Store Manager at NGRT Systems Pvt. Ltd.- Claim this Profile
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English -
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Hindi -
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Marathi -
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Gujarati -
Topline Score
Bio
Credentials
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Lean Six Sigma Green Belt Certification
Asian Institute of Quality ManagementMar, 2015- Oct, 2024
Experience
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NGRT
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India
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Retail
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1 - 100 Employee
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Assistant Store Manager
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Jul 2021 - Present
Planning and implementation of strategies Track the progress of Weekly, Monthly and Quarterly objective Monitor and maintain store inventory Evaluate employees performance and identify training and hiring needs Supervise and motivate staff to perform to their best Monitor retail operating cost, budgets and resources Communicate with customers and evaluate their needs Analyze customers behavior and adjust product positioning which will fetch higher revenue Handle complaints of customers Create reports, analyze and interpret retail data Conduct regular audit To ensure all employees adhere to companies policies and guidelines Show less
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Shoppers Stop
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India
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Retail
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700 & Above Employee
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Department Manager
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Dec 2018 - Jun 2021
• Achievement of Budgeted Plan by Developing a strong client base by providing the delightful service to all the customers. • Auditing the inventory on regular basis to reduce shrinkage level. • Analyzing Data of brands on Sales and Stock Parameters and taking necessary actions on improving the Top and bottom line. • Continuous checking on Customer Service & taking customer feedbacks & resolving grievance issues as per timeline. • Responsible for Development & Growth of Team and timely communication with the team to ensure Manpower availability to maximize revenue and optimizing cost. • Training of Team that will help exceeds customer service standards. • Maintaining awareness on product knowledge, inventory and offers going around the store. • Ensuring all processes defined by the company and top management are correctly implemented. • Developing marketing ideas and helping in improving & maintaining Floor presentation. • Forecasting Stock as per season trends and ordering as per current trends. Show less
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Cafe Coffee Day
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India
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Retail
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700 & Above Employee
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Area Coach
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Jun 2016 - Dec 2018
Forecasting & Budgeting of Sales Targets across outlets. Monitoring SOP's set by companies are followed at all levels. Working on Sales Mix - Briefing team on KPI's and taking followups. Maximizing Area Sales by working on Sales Mix. Reviewing Business Performance for Assigned Outlets. Driving Bottom Line (Profits) for Cafes by working on Top Line (Sales) and Controlling Costs & Wastage Developing Marketing Ideas to Increase footfalls. Timely Forecasting and Indenting of Stock for Smooth Operations. Stock Audits to control Shrinkage Manpower Retention, Development and Growth. Ensuring best Service to the customer. Customer Complaints Resolution Competitor Analysis Waste Management Vendor Management Market Intelligence Integrity and Cost Controllable Show less
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Tommy Hilfiger
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Netherlands
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Retail Apparel and Fashion
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700 & Above Employee
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Management Trainee (Store Operations Management)
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Jan 2015 - Jun 2015
Budgeting & Planning, Inventory Management, Stock Verification, Supply Chain Management, Customer Service, Generating Daily Sales Report, Legal Compliance Budgeting & Planning, Inventory Management, Stock Verification, Supply Chain Management, Customer Service, Generating Daily Sales Report, Legal Compliance
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Education
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Sinhgad Institute Of Management
Master of Business Administration (MBA), Operations Management -
GTU
Bachelor of Engineering (B.E.), Information Technology