Sumedha Garg

Financial Services Representative at Bmo Bank of Montreal
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Contact Information
Location
York, Ontario, Canada, CA
Languages
  • English Full professional proficiency

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Credentials

  • Interview Skills - Bronze Level
    InStage
    Apr, 2023
    - Sep, 2024

Experience

    • Marketing Services
    • 400 - 500 Employee
    • Financial Services Representative
      • Sep 2022 - Present

      •Receive inbound and make outbound customer calls regarding the past due accounts and facilitate payment arrangements to bring the accounts current. •Handle each call with a high level of professionalism and respect while ensuring the needs of the customer and business are satisfied. •Comfortable with host systems such as TSYS, MAAS and proficient in using dialer such as Avaya. •Resolve customer account discrepancies. •Answered an average of 100+ calls per day. •Receive inbound and make outbound customer calls regarding the past due accounts and facilitate payment arrangements to bring the accounts current. •Handle each call with a high level of professionalism and respect while ensuring the needs of the customer and business are satisfied. •Comfortable with host systems such as TSYS, MAAS and proficient in using dialer such as Avaya. •Resolve customer account discrepancies. •Answered an average of 100+ calls per day.

    • Canada
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Accounting and Payroll Intern
      • Apr 2022 - Aug 2022

      • Managed daily bookkeeping tasks including accounts receivables, payables, and bank reconciliation. • Processing weekly or monthly payroll for employees using ADP software. • Full cycle biweekly payroll processing for commission, salary, and hourly employees • Intermediate Excel skills including VLOOKUP, pivot tables, data manipulation and analysis. • Filing and organizing financial documents. • Collaborating with the audit team during year-end audits and providing necessary support and documentation • Calculating pay and benefit entitlements, overtime and other payments • Coordinate with company accountant to conduct year-end closing report. • Automated office operations, managing client’s correspondence, payment scheduling, record tracking and data communication. • Preparing and processing invoices and deposits Show less

    • Accounting Administrator
      • Mar 2020 - Aug 2021

      • Keeping track of all financial transactions, such as sales, purchases, and payments. • Balancing bank accounts and making sure that financial records are correct and current. • Keeping thorough and accurate records of finances, including accounts due and receivable. • Making financial statements, invoices, and other needed reports. • Creating predictions and budgets with assistance. • Ensuring adherence to tax laws and rules. • Keeping track of all financial transactions, such as sales, purchases, and payments. • Balancing bank accounts and making sure that financial records are correct and current. • Keeping thorough and accurate records of finances, including accounts due and receivable. • Making financial statements, invoices, and other needed reports. • Creating predictions and budgets with assistance. • Ensuring adherence to tax laws and rules.

Education

  • Seneca College
    Postgraduate Diploma, Accounting
    2021 - 2023

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