Sumaya Goldstone (nee Walljee)

Portfolio Manager at Spire Property Management
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Contact Information
us****@****om
(386) 825-5501
Location
Durban, KwaZulu-Natal, South Africa, ZA
Languages
  • English Native or bilingual proficiency

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Experience

    • South Africa
    • Commercial Real Estate
    • 1 - 100 Employee
    • Portfolio Manager
      • Jan 2019 - Present

      LEASING• Lease vacant space timeously• Ensure vacant space is in an acceptable condition for letting.• Negotiate expiries 6 months prior to expiry date.• Provide the details of the lease negotiation to the Administrator for the preparation of an ‘Offer to Lease’ or ‘Renewal Letter’ • Check documents before it is sent for signature • Developing and implementing leasing strategies for the properties where required, including formulating appropriate tenant mix requirements.BUDGETS & REPORTING• Update the Foresight working budget projection on MRI on a monthly basis • Update the notes on the Income Variance Report • Prepare the draft annual standard budgets for a property on MRI before the financial year end.• Ensure that the annual standard budgets are approved by the owner • Load the draft annual standard budget on Foresight as per the budget approved by the owners and copy the standard budget into the working budget • Provide management packs/ monthly reporting to the client• Review operating costs/m² against IPD benchmarksREPAIRS & MAINTENANCE• Carry out regular inspections of the properties including refurbishments and tenant installations.• Authorise the appointment of contractors in accordance with policy.• Daily management of the service providers – i.e. cleaning, security, repairs and maintenance, etc.• Ensure that all maintenance items are attended to timeously DEBTORS• Review arrears with the Debtors Administrator on a weekly basis and provide guidance where required in terms of follow-up procedures.• Review status of debtors with attorney CREDITORS• Accrue for payments where invoices have not been received timeously • Check and authorise payment requisitions within 1 day • Ensure that first release of payments done timeously each week.• Ensure that all payments are processed timeously by Creditors Clerk

    • Assistant Property Manager
      • Mar 2012 - Present

      LEASING● Ensure application and compliance with Lease and Rental Policy● Conduct credit checks ● Compile documentation for due diligence reviews● Prepare Letter of Intent for qualifying tenants ● Drafting of Lease Documents● Maintain data integrity of Property Management System (MDA) ● Responding to enquiries regarding vacant properties FACILITIES● Provide regular and timeous communication and feedback relating to Facilities / Maintenance matters● Site inspections to monitor performance of Cleaning and Waste Contractors● Conduct building inspections● Conduct handover and take back inspections of premises with tenantsFINANCE● Ensure accurate billing of Rental in terms of Lease Agreement● Follow up on all outstanding rentals● Review of Utilities Schedules AUDITING • Regular Auditing of Lease Agreements● Respond to queries by internal & external Auditors REPORTING• Prepare monthly Leasing, Occupancy, Rental Income, Arrears, Lease Renewal & Deposit Reports ADMINISTRATION● Devise / review administration policies and procedures to minimise DTPC’s risk ● Tenant parking managementPROCUREMENT• Preparation of Documentation (Terms of Reference / Specification) for Procurement of goods and services of the Property Department in terms of Supply Chain Management legislation . Serve on Bid & Technical Evaluation Committees● Review of Supplier Contracts to ensure accuracy and completenessTENANT LIAISON● Building and maintaining good relationships with all TenantsSECURITY● Liaising with Security Department regarding any queries / complaints / observations / recommendations for improved serviceGENERAL● Assist with drafting of job specs & Review of CV’s● Training new staff & Assisting with Performance Management Documentation drafting & application

    • Property Administrator
      • Jul 2007 - Feb 2012

      ● Client Services● Centre Management support● All administration related to Lease Agreements (New Deals & and Renewals) ● General Business and Property Management Acumen ● Dealing with queries regarding vacant space ie. Telephonic, written enquiries from prospective Tenants and Internal and External Brokers● Acquiring, authenticating and loading of FICA documents for Credit Vetting purposes● Assisting with customer/tenant queries (telephonic, written & and walk ins) re: Rental, Renewals & and Lease Interpretation● Loading of charges on Rental invoices ie. Debits, Credits, Adjustments, Recoveries● Building Take-ons● Maintenance of Spreadsheets● Maintenance of Data Integrity• Full leasing function from initiation to finalisation of the lease signed by both parties. ● General office related admin

    • Group Property Secretary (PA to Group Property Development Manager)
      • Jun 2006 - Jun 2007

      ● Provide a secretarial and support service to the Manager and his team.● Diary Management● Travel arrangements ● Data capturing and filing● Managing projects● Participating in teamwork● Prepare spreadsheets ● Compiling and typing of documents for and letters to Sub Tenants and Landlords ● Ordering of Uniforms from Supplier● Distribution of Uniforms to staff and maintaining an accurate record of stock movement● Arranging meetings including tea, snacks and breakfast or lunch (if applicable)● Compile minutes of meetings● Compiling Store / Building Inspection reports after site visits

    • Recruitment / Marketing Consultant
      • Apr 2006 - Jun 2006

      ● Marketing company by attending Networking functions● Drawing up job specifications in conjunction with Client● Sourcing suitable candidates from Database or external candidates● Interviewing candidates● Filling vacancies with suitable candidates and to clients satisfaction● Visiting clients in order to maintain relationships and to secure further business● General Admin ● Marketing company by attending Networking functions● Drawing up job specifications in conjunction with Client● Sourcing suitable candidates from Database or external candidates● Interviewing candidates● Filling vacancies with suitable candidates and to clients satisfaction● Visiting clients in order to maintain relationships and to secure further business● General Admin

    • South Africa
    • Truck Transportation
    • 200 - 300 Employee
    • I.T Administrator & relief Receptionist
      • Nov 2005 - Mar 2006

      ● Full administrative function in IT department● Monthly creditors ensuring accuracy of invoices● Telephonic MS Office support to staff● Reception relief ● Full administrative function in IT department● Monthly creditors ensuring accuracy of invoices● Telephonic MS Office support to staff● Reception relief

    • Banking
    • 1 - 100 Employee
    • Call Centre Agent - Master/Visa Credit/Debit Card Specialist
      • Feb 2005 - Oct 2005

      ● Customer services function● All queries pertaining to credit and debit cards ● Customer services function● All queries pertaining to credit and debit cards

    • Data Capturer/ Call Centre Clerk
      • Nov 2001 - Feb 2005

      ● Opened accounts for Milady’s, Hub, Galaxy● Accurate capturing of New Account applications● ITC checks● Confirmation of customer details● Resolving account queries from stores and customers ● Opened accounts for Milady’s, Hub, Galaxy● Accurate capturing of New Account applications● ITC checks● Confirmation of customer details● Resolving account queries from stores and customers

Education

  • Damelin City Campus
    National Certificate:Bookkeeping
    -
  • Cambridge College
    Matric
    1999 - 1999

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