Client Account Advisor

• May 2021 - Present

Client Consultant

• Oct 2019 - May 2021

My duties are as follow:- Manage 60% of Assistant Manager’s Sales account in terms of quoting prices, negotiations and problem solving- Identify lost customers and do service recovery- Support and monitor subordinates on their day to day activity- Promote new project divisions and closure of contracts independently.As a client support administrator in year 2018 at Caltek Pte Ltd. My duties are as follows:- Responsible for all aspects of sales documentations (quotations / purchase orders / sales orders / collection & delivery arrangement)- Service existing accounts and obtain new orders- Submit offers and organize daily work schedule- Ensure timely deliveries and that post sales services are offered

Client Support Administrator

• Feb 2018 - Oct 2019

Theatre Executive

• Mar 2016 - Jan 2018

As a theatre executive, at Cathay Cineleisure Orchard. My duties are as follows:- Attend to patron’s request, enquiries and complaints- Perform duties in box office such as selection of movies and seating plans of patron’s choice, and transactions via cash, credit card, nets and other promotional discount.- Perform duties in concession, focusing on outlets F&B such as selling of popcorns, soft drinks, hot snacks and others.- Perform duties in ushering such as checking the tickets of the patrons, ensure the cleanliness of the halls and checking the halls regularly to ensure that patrons have a good movie experience.- Perform duties in Platinum Movie Suites such as attending to walk-in patrons, assisting with patrons enquiries over the counter, assisting patrons with selection of food and drinks at the lounge, assisting patrons to their seats, delivering of food and drinks to the patrons at their seats, attending to patrons call buttons, ensure the cleanliness and ensure that patrons have a good movie experience.- Responsible for security of cash, tickets and equipment’s in the Cineplex- Assist patron’s to use the automated ticketing system.- Assist in cinema telephone information services.

Senior Security Concierge

• May 2013 - Mar 2016

As a security concierge, at the Marina Bay Casino bag deposit counter and the Art ScienceMuseum. My duties are as follows: - Providing Guest Relation service, - Attending to Guest enquiries, Complaints - Handle and monitor the integrity of property boundaries and guest personal properties As a security concierge, at the Marina Bay Casino bag deposit counter and the Art ScienceMuseum. My duties are as follows: - Providing Guest Relation service, - Attending to Guest enquiries, Complaints - Handle and monitor the integrity of property boundaries and guest personal properties