Director

• Apr 2018 - Present

Co-Founder

• Dec 2017 - Apr 2018

Founder and Director of SS ENTERPRISE a network of Information technology and service industry. MBA Graduate with 12+ years of experience. People, Process & Performance Management professional with current deliverables including establishment and management of diversified BPO services; Defining and Monitoring achievement of metrics as per SLAs; Hiring and Training Human Resources, Performance Monitoring and Appraisals, Compensation Management; Employee, Customer and Vendor Relations Management; Business Development; Resources Planning and Management; Competency with myself: • Managing BPO (Business Process Outsource) a Profit Center Operations with focus on planning and strategizing accelerated growth. • Increasing revenues and reducing costs by innovating pro products and services aided by technology-optimized business processes. • Building and managing high performing teams, by creating an enjoyable, performance driven and ethical workplace. • Desire to grow with determination, which is followed by strong will to successfully achieve target-oriented goals • Versatile and adaptable, with a positive and pragmatic attitude • Visionary and resourceful executive, equally effective working in self-managed projects and as a member of a team • A keen communicator with effective relationship building and client servicing skills Specialties: Project, Process & Performance management • Training & Coaching • Strategic Planning & Alliance • Team building & Leadership Development • Talent Management • Change Management • Client Engagement • Vendor Management • Organizational Development Show less