Sum Shen

Lead Engineer at HTX (Home Team Science & Technology Agency)
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG

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Experience

    • Singapore
    • Government Administration
    • 700 & Above Employee
    • Lead Engineer
      • Jan 2019 - Present

      Lead the application maintenance and support services covering:1. Contract management 2. Service level management3. Operations related service4. Change request management5. Problem and incident management (tracking, escalation and closure)6. Audit and security services7. Risk Management Lead the application maintenance and support services covering:1. Contract management 2. Service level management3. Operations related service4. Change request management5. Problem and incident management (tracking, escalation and closure)6. Audit and security services7. Risk Management

Education

  • The University of Western Australia
    Bachelor of Engineering - BE, Electrical and Electronics Engineering
    2009 - 2011

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