QA Engineer

• Sep 2020 - Present

Retail APP Project Manager

• May 2016 - Sep 2016

• Managing different large scale projects which need the involvement in all design phases including requirement analysis, high and detailed level feature design, testing completion and bug fixing • Managing resource planning, environment and task planning, project tracking, risk analysis and mitigation planning, quality measurement and improvement • Products & Projects: o HOPI Shopping App: Biggest in the region with 5M+ downloads • Managing different large scale projects which need the involvement in all design phases including requirement analysis, high and detailed level feature design, testing completion and bug fixing • Managing resource planning, environment and task planning, project tracking, risk analysis and mitigation planning, quality measurement and improvement • Products & Projects: o HOPI Shopping App: Biggest in the region with 5M+ downloads

Senior Software Test Engineer

• Nov 2010 - Apr 2016

• Responsible for overall QA Testing such as Functional, E2E, Regression, BA, UAT and lead in all of testing phases.• Created Test Plans with detailed Test Cases based on Use Cases and Business Rules.• Fixed and reported bugs. • Created progress and completion reports, which were submitted to project management on a weekly basis.• General production control and log tracing.• Products & Projects:o Turkcell.com.tr (WEB & Mobile): ~500K daily page views, <%30 bounce rateo Turkcell Hesabım (Self Care) App: 20M+ downloads with 4+ overall rating o Superonline Self Care Show less

Senior Business Analyst

• 2013 - 2015

• Coordinated different teams in and out of the company and acted as a liaison between Business and Technical teams in Agile environment using Scrum.• Conducted meetings, business users and stakeholders to understand their business process and elicit requirements.• Analyzed the business requirements, created Analysis Document (AD – Business Requirement Document) and prepared High Level Solution (HLS), Workflow Diagrams, Use Case / Test Case Diagrams.• Performed Gap analysis of existing processes by developing AS-IS and TO-BE process flows and proposed solutions for improvement.• Responsible for analyzing and testing new features, projects, covering the development, technical Support and overall UX.• Participated in design review to ensure the integration of all requirements and support during the development cycle.• Worked with the Project Management Team to keep track of the status of project milestones and resource planning.• Involved in User Acceptance Test (UAT) for the final testing of the application in the deployment environment.• Management of releases using Agile and Scrum methodologies. Show less

Software Test Engineer

• Apr 2007 - Nov 2010

• Product Verification of the VoIP Systems. E2E system, Trunking (VoIP, SS7, PRI, CAS, PTS, SST Testing, H248, H323 and SIP Protocols), new features, patches, Regression and Functional Testing on various products based on VoIP Technology. • Products & Projects: o Advanced Telecom Computing Architecture (ATCA) Transformation Project: Increased instant traffic capacity to 6M transactions from 1M • Product Verification of the VoIP Systems. E2E system, Trunking (VoIP, SS7, PRI, CAS, PTS, SST Testing, H248, H323 and SIP Protocols), new features, patches, Regression and Functional Testing on various products based on VoIP Technology. • Products & Projects: o Advanced Telecom Computing Architecture (ATCA) Transformation Project: Increased instant traffic capacity to 6M transactions from 1M