Information Technology Engineer

• 2016 - Present

 Responsible for networking, design, installation and maintenance services Assists in performing software distribution updates, scripting, testing, and support. Assistance with training of staff and compiling procedural documentation. Conducts research on new technologies as requested; keeps abreast of developments in the field; assists in testing and evaluating new products and technologies. Administered user support and billing, inventory management and usage report for various IT projects. Ensure computer hardware is safe & complies with health and safety legislation. Actively administered and managed the network, workstation operating systems, security systems, safety backups and servers related to the systems. Oversaw provision of end-user services, including help desk and technical support services. Maintained quality of service by establishing and managing to organizational standards.