Experience

Kinan

• Saudi Arabia
• Leasing Real Estate
• 1 - 100 Employee

• Director, ICT

  • Jan 2021 - Present

  Strategy, Operations, Cyber Security, Business Continuity, and Digital Transformation.

• Head of ICT

  • Jun 2017 - Jan 2021

  - To plan, organize, monitor and control all the activities of the IT function for the Company’s efficiency. Actively leading boards in formulating IT strategies and plans consistent with the Company’s overall business strategy and objectives. - To ensure enhancements to the IT systems and programs according to the Company’s business requirements and requisite guidance/support to increase efficiency of operations.- Manage a portfolio of technology-driven projects to bridge business gaps and automate manual processes for the purpose of reducing capital and operational costs. Show less



Business Bridges

• Project Manager, Tech. Solutions

  • Jan 2010 - Apr 2017

  Build, operate and provide professional PM services & support on email and collaboration platforms, ERP solutions, and web based business applications ... i.e. 1) Point of Sale and invoicing system using Salesforce.com, 2) Multi-branch document sharing using Microsoft Sharepoint Build and Manage Infrastructure Applications in customer environments. These services include Directory Services, File and Print services, Remote Access Management, Application delivery. Assumed ownership and leadership of IT PMO team; project management from conception to completion. (Duties include; scheduling, budget allocation & prioritizing, initiations, scope-of-work statements, GAP analysis, technical & functional business requirements, supplier management, service catalogue, SLA review & negotiation, implementation & roll-out, user acceptance, training and support) Show less



Emaar, The Economic City

• Saudi Arabia
• Real Estate
• 400 - 500 Employee

• Applications Manager

  • Dec 2009 - Dec 2010

  Defined project scope, goals, success criteria and deliverables that support business goals in collaboration with management and stakeholder.Managed resources and modules for Oracle ERP Financial Services (AP, AR, GL), Project Contracts, Project Costing, and Purchasing module.i.e. Leading the Support Analyst team to resolve business owners SR, containing the following (1st & 2nd levels of escalation depending on the severity of the impact, 2-3 resources in each level – last is 3rd level which is for customization SR’s with Oracle for special requirements of business owners)Managed ERP implementations, other non-ERP business applications and provided consultancy to meet the business needs. Show less

• Assistant Manager, IT

  • Jun 2008 - Nov 2009

  Assumed ownership and leadership of IT helpdesk; sustaining first level of support.Applied ITIL standard to enhance service management performance



University of Business & Technology

• Saudi Arabia
• Higher Education
• 200 - 300 Employee

• Assistant Manager, IT

  • Jan 2002 - May 2008

  Assumed ownership and leadership of IT team and deputized the head of department. Collaborated in IT master-plan and road-map formulation for IT projects. For the purpose of creating both business value and customer satisfaction. Associated cross-functionally with department heads and customer champions for the intention of revising, negotiating and re-designing terms & lead times of IT SLA; the purpose is to expand IT service and add value to the business. Associated with Business Process Team to introduce and/or improve a number of processes. (Examples include; IT Service Failure Process, Configuration Items Insurance Claim Process, New Hire Process, etc) Show less