Business Consultant

• Apr 2023 - Present

Partner with clients to develop and implement process improvement and change management initiatives. Provide training and coaching to stand up new work processes and develop supporting metrics to ensure improvements are sustainable. Partner with clients to develop and implement process improvement and change management initiatives. Provide training and coaching to stand up new work processes and develop supporting metrics to ensure improvements are sustainable.

Business Owner

• Dec 2022 - Present

Small Business offering contract consulting services. Small Business offering contract consulting services.

Sr. Operations & Business Development Specialist

• Jun 2016 - Apr 2023

Proactive, independent & resourceful with experience in customer service, sales, marketing and operations support. Strong interpersonal skills; mastery of written and oral communication with focus on data analysis and presentation to support business objectives. Thorough and organized; able to successfully manage & coordinate diverse projects with varying degrees of difficulty across multiple Calumet locations while presenting clear analytics insight to management.

Customer Service Supervisor; Petroleum Distribution

• Apr 2013 - Jun 2016