Experience

Connections Group

• Australia
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Travel Technology Leader

  • Feb 2023 - Present

• Travel Technology specialist

  • Oct 2022 - Present



CT Connections

• Australia
• Travel Arrangements
• 1 - 100 Employee

• Senior Travel Consultant

  • Aug 2014 - Oct 2021

  Managing a client portfolio of 20+ customers

• Team Leader NSW

  • Apr 2016 - Sep 2021

  AchievementsConsistent high levels of positive feedback and retention from all dedicated clients Employed and trained a highly skilled team to look after largest client in Sydney client baseProject managed the NSW team through a 12 Month mid-office system migration ResponsibilitiesManaging a portfolio of over 20 clients and overseeing the teams’ operations. Taking care of the client's day to day requests and ensuring that the longer-term needs are met.Nurturing relationships with clients through consistent communication and sharing current travel industry advice or news.Collaboratively working with the Account management team daily to create relevant reporting , Tender documents , Hotel RFP’s for all clients Show less



Traveledge Sydney

• Corporate Travel Consultant -2IC

  • Jul 2011 - Aug 2014

  GHD travel team also looking after multiple accounts such as Vodafone , Goodman Fielder, UNSW GHD travel team also looking after multiple accounts such as Vodafone , Goodman Fielder, UNSW



CWT

• United States
• Travel Arrangements
• 700 & Above Employee

• Corporate Travel Agent

  • Feb 2008 - Jul 2010

  Part of the NSW government travel team Part of the NSW government travel team