Reward Administrator

• Mar 2019 - Present

HR Assistant

• Feb 2016 - Mar 2019

Divisional Administrator / PA to Director

• May 2012 - Jan 2016

My role consists of supporting the Divisional Director, Commercial Manager and Operation Managers with their day to day duties of running the division. I also support our centre managers with any queries and issues that may arise throughout the day.My Duties consist of:• To assist the Director and Commercial Manager with any requests they have throughout the day, while ensuring tasks are completed in a timely manner and that any deadlines given are met. • To support 113 centres with their daily queries and requirements.• Distributing incoming communications to the relevant departments/centres ensuring accuracy, efficiency and care.• Delegation of tasks/projects to department heads and centre support functions to ensure daily operational needs are met.• To manage the Directors diary, the holiday planner for all operations managers and keep a record of all absences.• To assist in disciplinary, grievance and appeal hearings as and when needed.• To induct the weekly test caller and explain what their role consists of.• To authorise temporary staff time sheets.• To liaise with all visitors to our Divisional office.• To arrange and be the point of contact for all monthly Divisional meetings in various locations. To arrange and assist in all company events within the division. • To arrange accommodation for all Ops managers, centre managers and centre staff as and when needed. • To calculate and authorize expense claims. • To maintain and authorize the company credit card expenditure.• To manage and update the company structure.

Database Administration Officer

• Oct 2007 - Apr 2012

My duties consisted of:• Managing the constant heavy flow of emails through the group mailbox. • Ensuring all work was completed within service level agreements. • Assisting with all telephone and email queries. • Sorting through all incoming work/requests and routing it to its correct destination.