Deputy Manager

• Jan 2023 - Present

Managing Director

• Jan 2019 - Present

Independent health care consultant Independent health care consultant

Branch Manager

• Feb 2022 - Feb 2023

Project Manager

• Aug 2021 - Nov 2021

Deputy Manager

• Mar 2021 - Jul 2021

Care Coordinator

• Nov 2020 - Mar 2021

Care Coordinator

• Aug 2019 - Aug 2020

My main responsibilities were to ensure the smooth running of the business as I managed a team of 40 carers ensuring all care calls are delivered on time to the correct CQC Standards. I also took on referrals and ensured all relevant paper work was up to date before care calls started. I also recruited staff and ensured all training was up to date along with regular reviews and supervisions with the staff. My main responsibilities were to ensure the smooth running of the business as I managed a team of 40 carers ensuring all care calls are delivered on time to the correct CQC Standards. I also took on referrals and ensured all relevant paper work was up to date before care calls started. I also recruited staff and ensured all training was up to date along with regular reviews and supervisions with the staff.

Nursing Assistant

• Oct 2018 - Aug 2019

My main responsibilities during this role were, to carry out daily tasks such as helping maintain general hygiene for the service users and assisted to feed residents, assisting with administration of medication, heavily involved with the process of wound dressings, updating care plans and ensuring each day was operating in a flowing and effective manor, without difficulties or obstruction. Here I worked with people who suffered from dementia, bed bound, and other mental disabilities and also with individuals who have full mental capacity. Whilst my time at Newbury Manor I also succeeded to complete my NVQ level 5 in Health and Social Care management.

Healthcare Professional

• Sep 2017 - Oct 2018

My main responsibilities during this role were, to carry out daily tasks for other individuals. I worked with people who suffered from dementia, bed bound, and other disabilities. I had to prepare breakfast for them, help maintain general hygiene for the service users, put them in and out of bed and meet all their individual needs. I also had to make sure whilst working, that the service users bedrooms were secure when entering and leaving. This built my patience and communication skills and also made me understand that having good communication skills is vital. During my time working at Bearwood Nursing Home improved my nursing skills by getting hands on experience doing medication, managing wound dressings, taking bloods and other medical duties.

Customer Service Representative

• Feb 2014 - Feb 2017

My job role at Motorpoint has given me more experience in facing and dealing with customers over the phone and face to face. My tasks consist of meeting and greeting customers and dealing with customers by handing over their new cars they have purchased. I go through a brief demonstration of the vehicle and then go through all relevant paper work. I do finance sign ups through black horse, Barclays finance, DSG finance and close brothers motor finance. I also work in the administration department along side my office manager,where all paper work is put together and dealing with and resolving problems and issues which arise. Whilst working in this department I have to take responsibility of ensuring all customer needs are met whilst the department manager is away. I also ensure administrative and IT records are entered and updated correctly. I have to work very close with managers, sales and other departments to drive sales business forward. Other duties are as followed, typing documents and distributing memos, supervising the work of office juniors and assigning work for them.Handling incoming / outgoing calls, correspondence and filing, faxing, printing, photocopying, filing and scanning.Monitoring inventory, office stock and ordering supplies as necessary.Responsible for purchase orders.Raising of purchase orders and invoice tracking. Creating and modifying documents using Microsoft Office. Updating, processing and filing of all documents.

Healthcare Professional

• Oct 2008 - Dec 2010

Working at Sevacare as a care worker my main responsibilities were, to carry out daily tasks for other individuals. I worked with people who suffered from dementia, bed bound, and other mental disabilities. I had to prepare breakfast for them, help them wash, dress, clean, eat, put them in and out of bed and meet all their individual needs. I also had to make sure whilst working, that the service users homes were locked and secure when I entered their property and left. This built my patience and communication skills up. This made me understand that having good communication skills is vital