Founder & Ceo

• Jan 2014 - Present

• Conducted target market research to scope out industry competition and identify advantageous trends.• Developed key operational initiatives to drive and maintain substantial business growth.• Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.• Identification of strategic business opportunities through cross function collaboration. Successfully boarded the company with E-commerce marketplaces.• Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness.• Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.

Product Manager

• May 2018 - Jun 2022

• Develop a deep understanding of customer and vendor experience, identify and fill process gaps and generate new ideas to grow the market share, improve customer satisfaction and drive revenue through market research and BI. 200+ partnersonboarded.• Vendor management: built readiness document, process maps & accomplished signup for inhouse and outsourced sales team and to lead them to achieve targetsales.• Leading UI & UX development of the website whilst liaising with offshore teams, togenerate traffic & enhance the platform's online presence through innovativemarketing techniques. Achieved all-time high of monthly users.• Track and report performance using appropriate metrics and work to maximiseVendor and customer satisfaction.• Identify specific prospects/partners to approach, communicate the specific valueproposition for their business and establish long-term, successful partnerships.• Direct reporting to the Board of directors to improve business outcomes throughmerchant partnerships, providing direction and requirements to new and existingpartners to ensure they meet market demand and client expectations to deliverfinancial ROI.• Development of business strategy to generate revenue from the online platformthrough merchant partnerships, from zero to $90000 worth deals live & ongoing.

Strategic Account Manager(Product)

• Jun 2017 - May 2018

• Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.• Oversee a portfolio of nearly 200 client accounts and act as the primary liaison between them and the business.• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training• Working to KPI's and revenue targets as set by the director.• Responsible for working with the Sales team to on board and integrate new clients and developing existing client relationships.• Measure, track and analyse key account metrics• Conduct deep dive analysis on issues affecting the client’s business performance and establish a periodic business reviews with the merchant that addresses key business issues.• Building long term relationships with new and existing clients.• Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met.•.Collaborating with sales team to maximize profit by up-selling or cross-selling.

Sales Consultant

• Jan 2017 - Jun 2017

VCM Associate

• Sep 2012 - Dec 2013

• Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.• Delivered exemplary vendor experience for US,UK & CA region.• Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.• Updated quality control standards, methods and procedures to meet compliance requirements. • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.• Delivered exemplary vendor experience for US,UK & CA region.• Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.• Updated quality control standards, methods and procedures to meet compliance requirements.