Sujatha Chetty
Global Client Experience Delivery Lead at Maxima Consulting, Inc.- Claim this Profile
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Bio
Keshav Gadia
I have known Sujatha from my time at Institute For Technology and Management where she was my senior in the MS CIS program. As a student, she always came across as someone with a positive and inspirational attitude towards learning. Her approachable nature meant that I could have numerous insightful interactions on various topics of study. I also had the opportunity to work with Sujatha at Mastek. As a colleague, I found her to be highly analytical and methodical in her approach. I wish her all the success.
Omkumar Enkannathan
Sujatha and I worked together in building risk systems, especially financial instrument modeling engines and reporting engines. She is a very humble, talented person. Together we were able to build trusted relationship with our clients in supporting their investment risk management process. She also demonstrated very good communication skills which helped us work with our clients.
Keshav Gadia
I have known Sujatha from my time at Institute For Technology and Management where she was my senior in the MS CIS program. As a student, she always came across as someone with a positive and inspirational attitude towards learning. Her approachable nature meant that I could have numerous insightful interactions on various topics of study. I also had the opportunity to work with Sujatha at Mastek. As a colleague, I found her to be highly analytical and methodical in her approach. I wish her all the success.
Omkumar Enkannathan
Sujatha and I worked together in building risk systems, especially financial instrument modeling engines and reporting engines. She is a very humble, talented person. Together we were able to build trusted relationship with our clients in supporting their investment risk management process. She also demonstrated very good communication skills which helped us work with our clients.
Keshav Gadia
I have known Sujatha from my time at Institute For Technology and Management where she was my senior in the MS CIS program. As a student, she always came across as someone with a positive and inspirational attitude towards learning. Her approachable nature meant that I could have numerous insightful interactions on various topics of study. I also had the opportunity to work with Sujatha at Mastek. As a colleague, I found her to be highly analytical and methodical in her approach. I wish her all the success.
Omkumar Enkannathan
Sujatha and I worked together in building risk systems, especially financial instrument modeling engines and reporting engines. She is a very humble, talented person. Together we were able to build trusted relationship with our clients in supporting their investment risk management process. She also demonstrated very good communication skills which helped us work with our clients.
Keshav Gadia
I have known Sujatha from my time at Institute For Technology and Management where she was my senior in the MS CIS program. As a student, she always came across as someone with a positive and inspirational attitude towards learning. Her approachable nature meant that I could have numerous insightful interactions on various topics of study. I also had the opportunity to work with Sujatha at Mastek. As a colleague, I found her to be highly analytical and methodical in her approach. I wish her all the success.
Omkumar Enkannathan
Sujatha and I worked together in building risk systems, especially financial instrument modeling engines and reporting engines. She is a very humble, talented person. Together we were able to build trusted relationship with our clients in supporting their investment risk management process. She also demonstrated very good communication skills which helped us work with our clients.
Credentials
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ITIL Foundation Level
PeopleCertNov, 2013- Nov, 2024 -
Microsoft Certified: Azure Developer Associate
MicrosoftOct, 2020- Nov, 2024
Experience
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Maxima Consulting
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Global Client Experience Delivery Lead
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May 2022 - Present
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Gardner Resources Consulting, LLC
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Staffing and Recruiting
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1 - 100 Employee
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Production Support Engineer
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Jan 2022 - Apr 2022
Worked as a Production support engineer with CVS Health, RI, MA supporting critical applications on Microsoft Azure platform. Providing support to their ETL systems hosted on Microsoft Azure, Microsoft SQL server, Snowflake migration project and complex batch operations. Worked collaboratively with different stake holders to ensure the best customer satisfaction. Worked as a Production support engineer with CVS Health, RI, MA supporting critical applications on Microsoft Azure platform. Providing support to their ETL systems hosted on Microsoft Azure, Microsoft SQL server, Snowflake migration project and complex batch operations. Worked collaboratively with different stake holders to ensure the best customer satisfaction.
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Senior Operations Analyst/L3 Support
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Dec 2020 - Jan 2022
As a Senior Operations Analyst was part of L3 support team supporting critical and complex batch operations for the State of Ohio's Benefits system. Operations lead for critical pandemic electronic benefits system which provided support to school kids during the pandemic. Collaborated with systems analysts, dev teams, vendors, external agencies, client team to successfully deliver this system in production. Helped mentor new team members, documented the execution/monitoring process of the critical systems and provide 24/7 coverage in a very successful manner. Show less
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Cognizant
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United States
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IT Services and IT Consulting
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700 & Above Employee
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L3 Application Support/Onsite lead
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May 2018 - Nov 2020
Worked as an L3 Production Support/Onsite Team lead for a leading Insurance client in Columbus, Ohio. Primary support for Claims systems, Java, .NET and web applications. Ensured 24/7 support for all the critical applications supported. Lead migration to newer versions of vendor systems. Co-ordinated between technical and non-technical stake holders. Worked collaboratively with client teams to meet best standards and work ethics. Worked as an L3 Production Support/Onsite Team lead for a leading Insurance client in Columbus, Ohio. Primary support for Claims systems, Java, .NET and web applications. Ensured 24/7 support for all the critical applications supported. Lead migration to newer versions of vendor systems. Co-ordinated between technical and non-technical stake holders. Worked collaboratively with client teams to meet best standards and work ethics.
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JPMorgan Chase & Co.
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United States
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Financial Services
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700 & Above Employee
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Application Support Analyst
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Jun 2015 - May 2018
L2 Production Support Analyst with JPMC supporting multiple business critical, Mortgage banking applications in an Agile environment. L2 Production Support Analyst with JPMC supporting multiple business critical, Mortgage banking applications in an Agile environment.
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Shoply Labs
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Columbus, Ohio Area
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Scrum master & QA Analyst
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Nov 2014 - Jun 2015
Scrum master for this startup company, was solely responsible for capturing and prioritizing business requirements as user stories in JIRA system, following AGILE methodology. Conducted sprint planning, deliverable tracking, status reporting and quality assurance of Shoply mobile application Scrum master for this startup company, was solely responsible for capturing and prioritizing business requirements as user stories in JIRA system, following AGILE methodology. Conducted sprint planning, deliverable tracking, status reporting and quality assurance of Shoply mobile application
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Bank of America Merrill Lynch
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United States
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Financial Services
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700 & Above Employee
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Production Support Analyst
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Jul 2012 - Apr 2014
As part of BOAML’s Global command center team handled Incident Management, Monitoring, Escalation Management and Root Cause Analysis across US, Singapore and UK regions. As part of BOAML’s Global command center team handled Incident Management, Monitoring, Escalation Management and Root Cause Analysis across US, Singapore and UK regions.
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State Street
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United States
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Financial Services
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700 & Above Employee
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Programmer Analyst
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2001 - 2003
Developer of Risk Analytics platform assisting client investment profile data processing and risk calculations Developer of Risk Analytics platform assisting client investment profile data processing and risk calculations
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CSC
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United States
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Information Technology & Services
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700 & Above Employee
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Associate Consultant
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Feb 2000 - Jan 2001
Associate developer on web development of various client initiatives within Banking and Financials Services domain. Associate developer on web development of various client initiatives within Banking and Financials Services domain.
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Collaborative Consulting
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IT Services and IT Consulting
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1 - 100 Employee
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Consultant
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Oct 1999 - Jan 2000
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Education
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University of Mumbai
Bachelor of Commerce, Accounts, Computers -
ITM Group of Institutions
Master of Science - MS, Computer Science
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