Experience

Inn from the Cold

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Case Manager, Prevention and Diversion Program

  • Jul 2021 - Present

  Currently, I am working with families providing them case management support for housing sustainability or rehousing. I enjoy building relationships with the families and connecting them to the relevant resources as per the family needs. I am prompt in communicating and collaborating with different stakeholders such as landlords, affordable housing agencies, and Alberta Works to support the families' journey towards their independence in the community.

• Family Support Worker, Shelter

  • Aug 2018 - Jul 2021

  I enjoyed my work supporting shelter families to meet their basic needs requirements. I handled phone calls and conducted phone screenings to assist families with their emergency shelter needs or to connect with the relevant resources available in the community. I worked independently and with the shelter team to maintain shelter guidelines and expectations. Effective communication within the shelter team and with other departments was another important role to support the family meet their goals. Moreover, I maintained the organization's database with updated information. Show less



Retirement Concepts

• Canada
• Hospitals and Health Care
• 200 - 300 Employee

• Recreational Therapy Assistant at Monterey Seniors Village

  • Mar 2018 - Sep 2018

  I worked with seniors of different abilities and supported them for active participation in recreation programs and field visits. I assisted the Recreation therapists in planning meaningful activities and programs. Moreover, I collaborated with other departments for successful program implementation.

• Reception and Administration, Monterey Seniors Village

  • Sep 2015 - Aug 2018

  I screened daily calls and handled 10-30 phone queries, I assisted 5-20 visitors daily and directed them to the right person or area. I supported filing and managing highly confidential documents with accurate data entry. I managed constantly shifting priorities from five areas of the organization. I arranged staff coverage for sick call replacement for about 1-5 employees daily. I enjoyed assisting senior residents with supplies and registering concerns with related departments.



Heart & Stroke

• Canada
• Non-profit Organizations
• 400 - 500 Employee

• Campaign Recruiter

  • Feb 2015 - May 2015

  I contacted hundreds of potential volunteers by cold calls on daily basis and promoted agency mission to recruit door-to-door canvassers for annual fundraising campaign. I loved talking with people over the phone and sharing the mission of the Stroke Campaign.

• Administrative Assistant - Practicum

  • Jan 2015 - Mar 2015

  I have provided administrative support to People to People Program, assisted to positive completion of February Heart Campaign. I enjoyed working with different volunteers including differently able people, oriented them for fundraising campaign and ensured the availability of resources. I learnt about a new software named Navision for information record that enhance my detail oriented skills in entering accurate information in the system.



Volunteer Service Overseas (VSO) Nepal

• Kathmandu Nepal

• Project Officer

  • Oct 2013 - May 2014

  I liaised with representatives of local partners for program implementation and funding concerns; collated information for record and donor report. I organized meetings efficiently and supervisor's schedule as well. I supported international volunteers in local integration, oriented them about program standards and local topography. I maintained relationship with stakeholders and manged two different educational program's execution with constantly shifting priorities. I liaised with representatives of local partners for program implementation and funding concerns; collated information for record and donor report. I organized meetings efficiently and supervisor's schedule as well. I supported international volunteers in local integration, oriented them about program standards and local topography. I maintained relationship with stakeholders and manged two different educational program's execution with constantly shifting priorities.



United Nations Interagency Rehabilitation Program/UNDP Nepal

• Kathmandu Nepal

• Program Associate

  • 2010 - 2012

  I supported hundreds of ex-combatants in registration, program screening for local re-settlement and employment development at Program's Central Development Region. I acted as the first point of contact person with stakeholders, reviewed monthly invoices submitted and recommended for refunds. I maintained regional Comprehensive Rehabilitation Information Management System. I enjoyed monitoring visits to local remote areas for ensuring participants' development process and interacting community people as well. Show less



National Campaign for Education (NCE) Nepal

• Kathmandu Nepal

• Program Coordinator

  • Jun 2009 - Dec 2010

  I assisted Board Members in planning and executing educational advocacy programs. I coordinated with stakeholders, organized meetings and events for 15-200 participants including educational rallies and petitions.I prepared meeting agendas, attended meetings and scheduled appointments with seven board members of NCE Nepal. I liaised with member organizations and maintained stewardship, prepared program materials for efficient information sharing. I assisted Board Members in planning and executing educational advocacy programs. I coordinated with stakeholders, organized meetings and events for 15-200 participants including educational rallies and petitions.I prepared meeting agendas, attended meetings and scheduled appointments with seven board members of NCE Nepal. I liaised with member organizations and maintained stewardship, prepared program materials for efficient information sharing.