Sujata Kotecha
Settlement Manager at Everlink- Claim this Profile
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Bio
Credentials
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The Three Pillars of Effective Leadership by Jeff Weiner
LinkedInMay, 2021- Sep, 2024
Experience
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Everlink
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Settlement Manager
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Dec 2015 - Present
ExperienceSettlement Manager, Everlink Payment Services Dec’15 - present● Key member of the executive leadership team to review and qualify new productopportunities, pricing strategies and negotiations, and various joint venture agreements● Guide multi-disciplinary teams to ensure the attainment of financial and operational goalswithin the payments business unit in support of the company’s overall financial andstrategic objectives● Manage teams involved in processing of over $2.8 billion payment transactions per month,complex reconciliations, dispute resolution, and daily fund settlement of switching servicesat national and provincial level. This includes movement of cash to/from financialinstitutions, merchants, vendors, payment partners, and network partners.● Manage settlement and reconciliation processes for all domestic INTERAC e-Transferservices, including Bulk Disbursements, Batch Payables, and Batch Receivables.● Lead resolution of financial impacts caused by major system outages - mitigated millionsof dollars of negative impact on cash flow by leading the analysis of large volumes of datafrom various networks, banks, merchants and credit unions● Identify, evaluate and support new projects related to the overall improvement of paymentsoperations, serving as a key stakeholder for all aspects of any Payments projects (design,development, testing and implementation)● Deep market understanding of payment processing and financial services (ACH, ACSS,debit, credit) and regulatory environments including PCI DSS (Payment Card IndustryData Security Standards) SOX compliance, credit and debit card interchange businessmodels, and merchant processing strategies● Deep industry understanding / subject matter expertise in payment gateways and overalldebit/credit card transaction flows, including both traditional and modern API platforms
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Settlement Supervisor
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Nov 2007 - Nov 2015
● Developed and implemented highly effective payment processes and complexreconciliations tailored to each line of product or business arrangement, including thedevelopment of a revenue-sharing fees models.● Provide expert knowledge of payment related rules and regulations, trends and bestpractices on various projects related to new products and systems● Developed monthly settlement analysis for volumes and performance by network, productor client for the executive team● Engage in conversations between internal teams and external payment partners to automateroutine tasks, and resolve recurring payment issues● Manage and develop a team of analysts, including setting objectives, performancemanagement, appraisals, and training manuals● Motivated team despite high volume and deadline driven requirements, by fostering apositive work environment with focus on trust, extreme ownership, and radical candour.
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American Express
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United States
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Financial Services
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700 & Above Employee
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Financial Analyst
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Aug 2001 - Nov 2007
● Consolidated and presented to executive leadership monthly financial results of over 60global cost centers analyzing key drivers, risks and variances to plan and forecast● Led monthly P&L analysis meetings with directors, account managers and team leaders toidentify anomalies, investigate variances and initiate corrective accounting entries● Recipient of Bright Idea award for recommending and implementing consolidation ofreports of over 50 branches thereby improving vendor management processes
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Education
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Saurashtra University
Bachelor of Commerce (Honours) in Advanced Accounting and Auditing, Accredited by York University
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