Site Reliability Engineer

• Jul 2022 - Present

Developed an SFTP API POC for file transfer using S3, API Gateway, AWS Transfer Family, Secret Manager, Lambda, IAM, Cloud Watch, GITEffectively contributed in building a file transfer application between s3 and local system and created integration tests using Cypress frameworkInvolved in updating os and tool versions in CI/CD pipelines for all environments for an existing system in CircleCICarried out deployment activities in different environments for updates in existing systemPerformed salesforce admin tasks like creating, updating and removing users, provide access to users and helped participants to update user calendarUploaded and removed client and company specific data using data loader in salesforceWorked on changing keys for encryption and decryption of secure salesforce urlsManaged access to new object and fields according to a CR(change request) in salesforce for specific users Show less

Junior DevSecOps Engineer

• Apr 2022 - Jul 2022

Advisor I, Technical Support

• Jan 2021 - Mar 2022

• Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems • Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products • Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed • Solve problems that are generally unstructured and require extensive use of conceptual thinking skills • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer • Clarify customer requirements; probe for understanding • Prepare complete and accurate work including appropriately notating accounts as required • Participate in activities designed to improve customer satisfaction and business performance Show less

Software Developer

• Jul 2017 - Dec 2017

Role: Application Maintenance & Development Technologies: Spring, Spring Boot, RESTful web services, Hibernate, GIT, JavaScript, MySQL, Apache Tomcat, VPS Server, SQL Accountability: • Implemented new modules and its backend services • Fixed issues raised by client • Maintained and resolved CRs of the application • Enhanced the performance of the code and developed reusable components Role: Application Maintenance & Development Technologies: Spring, Spring Boot, RESTful web services, Hibernate, GIT, JavaScript, MySQL, Apache Tomcat, VPS Server, SQL Accountability: • Implemented new modules and its backend services • Fixed issues raised by client • Maintained and resolved CRs of the application • Enhanced the performance of the code and developed reusable components

Software Engineer Analyst

• Mar 2016 - Jun 2017

Project : Vasy ERP System (http://www.vasyerp.com/) Domain : ERP System (Small and medium Business solutions) Methodology : Agile Role: Software Developer –Java Web Application Development (ERP System) Technologies: Java(J2EE), Web Services, Hibernate, Angular 2, Mysql, JavaScript, jQuery, Ajax, CSS, Selenium, Jasper Report, Linux, Amazon Web Services(AWS), CI CD pipelines, GIT, Chef, Cloud Accountability: • Engaged in Java to Jasper integration to use various reporting features such as graphical representation of various charts, report generation and scheduling • Involved in end-to-end development of the assigned modules • Analysed requirements for new clients by their usage and requirement or CRs of existing clients, performed detailed feasibility study for same in discussion with team, and provided development estimates to planning team • Worked on uploading projects on AWS server and testing it Show less

Project Trainee

• Jan 2014 - May 2014

The system was designed to facilitate any establishment in the pursuit of providing some service to the society cannot be having infinite resources to make the waiting time for getting served a zero. Hence there must be some kind of queue that has to be managed in a transparent & just full manner. The system was designed to facilitate any establishment in the pursuit of providing some service to the society cannot be having infinite resources to make the waiting time for getting served a zero. Hence there must be some kind of queue that has to be managed in a transparent & just full manner.