HSP Case Manager

• Jul 2023 - Present

Training and Employment Support Officer

• Feb 2023 - Present

Mindful Art Trainer

• 2020 - Present

Settlement Case Manager/Community Development Officer

• Mar 2022 - Nov 2022

Responsibilities: - Conducting case eligibility assessment and developing and implementing tailored settlement plan for clients - Providing information, referral, and advise - Supporting the settlement journey of eligible clients - Addressing identified settlement needs and improve social participation, economic well-being, independence, personal well-being and community connectedness more broadly - Liaising with different support providers to ensure effective and smooth settlement - Delivering MARSS Community Capacity building program - Conducting Emergency relief/ needs assessment and providing clients with vouchers, goods and the support they need to address complex and emergency matters. - Contributing to the preparation of drafting instructions and explanatory materials and identifying areas of legislative risk - Advocating for MARSS with a variety of stakeholders including government, donors and private sector - Running mindful art workshops to support women facing domestic violence/PTSD Show less

HSP Support Volunteer

• Apr 2021 - Mar 2022

- Assisting in providing refugees with the support they need to successfully settle in the community, including: - Join the welcome teams at the airport and support with accommodation orientation. - Collecting and delivering groceries and set up pantries. - Sharing information on Covid restrictions and rules. - Providing translation support and outreach calls - Providing transportation to and from medical appointments - Facilitating the activation of bank accounts and give insight on the Australian banking system. - Help look for long term housing - Supporting women refugees through teaching them mindful Mandala dot painting art Show less

Diplomat / Consular Services Manager

• Jan 2010 - Oct 2021

- Coaching, mentoring and supervising staff - Liaising with various stakeholders including DFAT, Home Affairs, Australian Aid to deliver projects, program and case specific outcomes - Managing the Consular Section’s activities and services (citizenship, visa, passports, attestation, etc.) - processing and reporting of activities related to the consular section. - Providing Emergency consular assistant to community members. - Participate in community events and provide the support they need as necessary. - Preparing ambassadorial correspondence including speeches and outreach material with public, media and various stakeholders - Providing high level policy advice - Coordinating official delegation visits and community engagement events Show less

Diplomat

• Jan 1995 - Dec 2009

- Coaching, mentoring and supervising staff - Negotiating and reviewing bilateral and multilateral treaties, covenants, MoU’s and trade agreements with EU countries - Performing policy research, and provided secretarial support to multiple sections and committees - Participating in planning workshops with the aim to identify needs and design projects and budgets to be financed by the German Government. - Participating in the bilateral consultations and development cooperation in Palestine and Germany including visiting German funded projects as part of the monitoring teams ensuring implementation of German funded projects are on track and solve any pending issues. - Participating in the assessment of the German development aid program to Palestine and contribute to recommendations to enhance future cooperation - Contributing to setting up the structure, mandate and job description of the protocol department. Show less