Experience

BatchMaster Software Pvt. Ltd.

• India
• Software Development
• 100 - 200 Employee

• Senior Technical Consultant

  • Jan 2015 - Present

  Expertise in ERP and other add on products with Good analytics. • 9 + eyears of experience in Global Technical Support & Services to provide customer satisfaction. This includes query\issue acknowledgement, analysis, reporting of issues, discussions (if required), issue resolution, data fix, new requirement gathering, documentation, testing, user training and deployment. Ensure issues are identified, tracked, reported on and resolved in a timely manner. Assist in enforcement of project deadlines and schedules. • Dedicated resource for one of the biggest project ‘TH Foods’ since 2012.• 2 + years in Implementation with experience in documentation, testing, user training, implementation and post go live support.• 3 + years of experience in QA with extensive experience in Project management, requirements definition, software testing and quality assurance in ERP, finance integration and different add on\s.• Typically works on large/complex global projects.• Provided Support to 40+ International Customers. Show less

• Senior Technical Consultant

  • Nov 2008 - Jan 2015