Head Student Engagement Officer (SEO), Student Engagement Department

• Feb 2023 - Present

Associate Intern, Domestic Admissions and Recruitment Department

• May 2023 - Present

Events Intern

• Apr 2023 - Present

Student Brand Ambassador, Admissions and Recruitment Department

• May 2022 - May 2023

• Engages, initiates, and interacts with more than 150 students through events, initiatives, and campus tours to promote Huron as a post-secondary institution• Helps recruitment and admissions department with planning of events, bringing engagement, and promoting Huron to the future students• Creates trending content for social media platforms of Huron University College to bring and create social media engagement using apps/software like PicsArt, TikTok, iMovie, Canva, Affinity, and more Show less

Vice President of Logistics

• Jul 2023 - Present

Team Leader

• Aug 2022 - Jan 2023

• Managed the distribution of goods by preparing both delivery app and kiosk orders, maintaining inventories, and stocking equipment and supplies for the coffee bar to provide the efficient service to customers• Greeted and communicated with guests to take orders, promote store deals, and inquire about the food and restaurant experience, and expertly handled guest concerns to provide the excellent customer experience• Maintained a safe and healthy work environment by diligently following organization standards and sanitation regulations• Supported store functioning by managing and leading the running of the floor by delegating tasks to the crew according to their strengths and training new hired crew by following McDonald training modules• Utilized the POS system to record daily workings of the store to create projections for the next year and to understand daily sales and labor requirements Show less

Crew Trainer

• Apr 2022 - Aug 2022

Crew Member

• Feb 2022 - May 2022

Project Freelancer

• Nov 2021 - Jul 2022

Gas Station Attendant

• Feb 2022 - Mar 2022

• Oversaw sale of gasoline and retail items, charging customers for cash and debit/credit card purchases using POS system to provide accurate service • Restocked products to shelves, checked expiration dates to ensure only fresh/intact products were sold • Initiated fuel pump upon payment from a customer by using the fuel release system • Checked for valid ID for any attempted purchases of alcohol, tobacco, or lottery products in compliance with provincial laws • Create an end-of-day report documenting sales of cigar, vapes, lotteries, carwashes, sales of car products, fuel dispensed report, balancing cash box, and initiating new-day process in the system Show less

Ticket Seller

• Aug 2021 - Aug 2021

Opening and or closing ticket window, as required. Accurately processing ticket orders as required; accurately process payments and make change. Selling tickets for event, and promotions. Maintaining accurate count when selling hard tickets or providing accurate counts of computer printed tickets. Completing daily ticket sales reports. Accurately maintaining received and tickets sold; maintaining record of re-entries and scanning entrance tickets; balancing sales and cash float and submitting cash to Ticketing Coordinator/Ticketing Manager. Demonstrating excellent customer service skills; responding professionally, promptly, and efficiently to customer’s service requests and needs. Assisting co-workers as required. Show less

Store Cashier

• Jul 2020 - Jul 2021

• Greeted customers, resolving complaints, making recommendations, and promoting special deals, which ensured customers had a positive experience at the counter • Registered sales on a cash register by scanning items, itemizing, and totaling customers’ purchases resulting in maintaining inventory • Discounted purchases by redeeming coupons and maintaining checkout operations which resulted in positive guest experience • Entered price changes by following procedures, collected payments, verified credit/debit acceptance and balanced cash drawer to ease the functioning of the store Show less

Front Counter Attendant & Guest Experience Leader

• Feb 2020 - Aug 2020

• Greeted customers, taking orders, making recommendations, and promoting special deals, which ensured customers had a positive experience at the counter • Checked in with guests to inquire about the food and restaurant experience, and expertly handled guest concerns resulting in improvement of NPS • Maintained inventories by replenishing coffee bean supply; stocked coffee brewing equipment; maintained supplies, pastries, and cookies for coffee bar • Maintained a safe and healthy work environment by following organization standards and sanitation regulations Show less

Sales Floor Team Member and Social Media Handler

• Jan 2019 - Nov 2019

Greeting customers on arrival then assist the customer with any questions they have about the purchase they want to make. Helping the customer with returns, refunds, and resolve common complaints. Turning a frustrated customer into a happy customer, while adhering to company policies. Maintaining the presentation of the sales floor, products, signage, and displays. Introducing promotions and opportunities to customers. Operating POS. Worked as a social media handler which included duties to create content, keep active social media account, and respond to the customers. Show less