Manager Safety & Quality Systems

• Sep 2019 - Present

Safety Systems Director

• 2017 - Aug 2019

Safety Manager

• 2016 - Jan 2019

Senior Safety Analyst

• Aug 2015 - Nov 2015

Director of Safety

• Jun 2014 - Mar 2015

• Developing and maintaining Safety management system, Environmental and Occupational Health & Safety system in compliance with Regulatory and Organizational standards by: • Monitoring and assessing operational, health and safety strategies; • Assisting all departments to identify risks associated with hazards, assess risks and develop risk controls. • Monitoring and amending any changes to SMS and EHSMS/OHS Manuals as per regulatory requirements. • Coordinating research, development and implementation of policies, procedures and work instructions. • Preparing and conducting training programs on emergency response planning, safety management system and occupational health & safety issues including hazard management, risk assessment, accident investigations, manual handling and fire safety, to ensure such activities are incorporated as per organizational requirement. • Maintaining the safety database of accidents/incidents and injuries, and preparing Safety Alert/Bulletins/News Letters to alert all staff of frequent occurrences by: • Monitoring and reviewing action taken for all tacked hazards identified from safety audits, & operational data (Flight Data Monitoring); • Monitoring and reviewing action taken for all received reports from the mandatory and voluntary reporting system. • Collection, preparation and dissemination of relevant safety information, publications and other safety issues to all departments (Flight Operations, Cabin Crew management, Maintenance and Engineering and other relevant operational areas and departments). • Reporting all reportable occurrence to regulatory authority. • Developing safety reports for Management (Annual & Quarterly Safety Report) • Preparing annual safety report for the higher management to provide an overview of safety within the organization. • Conducting SMS, EH and OH&S audits to ensure compliance to organizational policies and procedures. • Foster SMS, EH and OH&S Culture across the organization.

Safety & Quality Assurance Officer

• Jun 2013 - May 2014

• Maintain the MOE and associated procedures to ensure it remains compliant with the origination, Part 145 and other EASA regulatory requirements. • Review policies and procedures as published in the company documentation to ensure adequacy in meeting the organization and regulatory requirements. • Maintain a historical record of the MOE and associated procedures for past issues and revisions. • Control the distribution of the MOE and ensuring its availability to all manual holders. • Conduct external audits of suppliers, contractors, vendors and training organizations as necessary in accordance with the Quality Audit Program. • Liaise with the EASA, Airport and foreign regulatory authorities and customers where applicable regarding the AMO approvals, audits, licensing, authorizations and other requirements under the direction of Head of Department. • Establish and maintain maintenance and certifying personnel’s training and qualification records and issue renewal and cancellation of certifying staff authorizations. • Collect feedback from personnel on Human Factors, performance and maintenance error issues; assist the Head of Department in their evaluation and ensure the use of such data within the continuation training program. • Conduct SMS, ERP, Human Factors, D & A and OH&S awareness training to all staff, in order to allow employee to perform their duties up to required organizational and regulatory standards/requirements. • Monitor and ensure compliance with EASA and other local regulations.

Safety Specialist (WHS, SMS &Flight Safety)

• Sep 2009 - May 2013

•Developing and maintaining Safety Management System and Occupational Health & Safety system in compliance with Regulatory and Organizational standards.•Receiving hazards identified from audits and operational data (FDM)•Receiving and recording reports from the mandatory and voluntary reporting system.•Reporting ROSI to regulatory authority, investigation, follow-up and preparing the report in conformance with ICAO Annex 13.•Assisting operational departments to identify risks associated with hazards, assess risks and develop risk controls•Developing safety reports for Senior Management (Annual & Quarterly Safety Report)•Maintaining the safety database (SMS Pro updates)•Conducting SMS, ERP and D&A training for the employees (Operational, Non Operational)•Preparing Safety Alert/Bulletins/News Letters to alert Flight Crew of frequent occurrences•Collection, preparation and dissemination of relevant safety information, publications and other safety issues to Flight Operations, Cabin Crew management, Maintenance and Engineering and other relevant operational areas•Ensuring that all reports generated under the SMS are factually correct and statistically sound Generating and tracking correspondence, both internal and external.•Scheduling and coordinating the logistics of SRB and Safety Committee Meetings•Conducting Safety Audits as stipulated by IOSA/ICAO/Regulatory Authorities•Performing any additional responsibility assigned by the Safety Manager•Deputize Safety Manager (in his absence) to run smooth operations.

Documents Control Officer

• Jan 2009 - Sep 2009

• Produce user friendly and effective operation documentation to the highest quality standards, considering human factors principles and according to the best industry practice.• Coordinate between OCC (Operations Control Centre) and other department to standardize and cross reference all the operations manuals and contained procedures/policies within the Operations Publications and ensure that documentation meets regulatory standards and comply with the GCAA requirements.• Timely amendment of the manuals once revisions has been raised by the authorize bodies.• Ensure the timely implementation, integration and usage of systems, document structures and procedures to provide technical support to Flight Operations and assist the Flight Operations departments on the latest software packages for optimization and improvement in the documentation production process.• Maintain reliability standards for existing manuals/forms, timely updating them as and when required and development of specifications for document structures of new documents and ensure that updated manuals and forms are utilized and implemented by all concerned department through internal audits.• Responsible for Jeppesen updates (CDL Set) and distribution of other updated sets to OCC, Captain`s, and First Officer`s.• Responsible for smooth distribution of Operations Manual copies and all other related documents to the designated holder for every revision made.• Preparing weekly document status updates to keep higher management levels and other designated department aware of the changes made within a week.• Issue an operational documents and instructions on behalf and as instructed by the Head of Airlines Operations.• Ensure that Controlled Document Library, OCC Library and Aircraft Library are all up to date

Planning Engineer

• Dec 2007 - Sep 2008

• Checking dues list for upcoming maintenance tasks in airline maintenance computer system. • Planning ahead to prepare maintenance schedule, pro-active approach. • Producing the Document Control List, stating all planned maintenance tasks for A and C checks. • Arranging pre-load for tooling, equipment, manpower. • Producing Non Routine task Cards (NRC’s) indicating tasks. • Liaising with stores to ensure consignment stock is available. • Pre-Input meetings with the engineering maintenance teams. • Updating relevant SB’s & AD’s and adding into work-pack. • Audit & closure of work pack in accordance with EASA and CAA & AMM requirements, update of aircraft and component log books & archiving of records. • Audit for completeness, ensuring line work orders have been entered into the engineering computer system correctly and all part changes are accurately reflected. • Audit/Input of sector record page data from 3rd party maintenance organizations, to correctly interpret technical documentation and setting up relevant controls on the Engineering computer system. • Ensure accuracy and speed of technical records data entry. • Responsible for component change queries from the engineers & lifed parts receipt queries from XL stores personnel. • Ensure record of maintenance compliance including service bulletins and airworthiness directives. • Production of reports to support CMRs, ARCs & lease returns

Technical Records & Publication Officer

• Feb 2007 - Nov 2007

• Analyze and update the Thomson fly Integrated Engineering System (IES) and Airline Maintenance Operating System( AMOS), for all A-Check, C-Check Work-packs, Flight Logs and Work-orders for the entire 65 aircraft in the Thomson fly fleet, (B737 Classics, B737 NG's, B757, B767), in accordance with EASA Part 145 and Part M and Sub Part G. This includes work carried out, removal and fitment details, Service Bulletins (SB’s). • Keep note of all the Deferred Defects (DD's) and Additional Deferred Defects (ADD's). • Analyze and enter 3rd Party transactions. • Priorities any situations with Aircraft on Ground (AOG) issues • To verify Flight Log hours and cycles against IDPS as well as component certification. • Accurately transcribe component removal and fitments and carry out component changes for consumable/ life limited parts, and rotable components. • To update the AMOS system within a 3 hour deadline and priorities all Out of Phase Checks (OOP's) to help the planning department set fleet maintenance plans. • Check and store all Certificate of Release to Service (CRS’s), (From 1). • Check the daily Maintenance Schedule Planner Chart (produced by the planning department) and keep pro-active approach to incoming maintenance checks and check packs. • Update, manage and enter any Engine Condition Monitoring (ECM) data into IES and AMOS or Excel spreadsheet if need be by monitoring trends. • Understand and enter ATA codes against associating defects. • To understand and enter embodiment status of mandatory tasks. • Adapt to any changes required on a day to day basis, and maintain accuracy of procedures with knowledge and ability to raise Mandatory Occurrence Reports (MOR) required. • Liaise by telephone, e-mail and weekly conference calls with the line engineers at all the 12 UK Line Stations to discuss and adapt processes to the ever changing maintenance environment. • Practice/Understanding of CAPT 19 and 20.