Experience

PFPR Communications Ltd

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• Senior Account Manager

  • Aug 2021 - Present

• Account Manager

  • Feb 2021 - Aug 2021



Troy Planning + Design

• United Kingdom
• Architecture and Planning
• 1 - 100 Employee

• Office Coordinator

  • Jul 2018 - Feb 2020

  Reporting directly to the two company Directors my role was to ensure they are furnished with relevant information to monitor performance and move the company forward in line with the strategic objectives and to maintain cohesion between the 5 small offices across the UK, Amsterdam and USA. My areas of responsibility included: FINANCIAL - Bookkeeping - Reporting - forecasting, budgeting and cashflow - Management of payroll, benefits, NEST pension, PAYE, P11D. - Reconciliation of bank feed to Xero accounting software - Raising invoices for clients in line with fee projections - Chasing and reconciling receivables - Scheduling of all bill payments HR - Advertising new roles across appropriate platforms and shortlisting candidates alongside new post’s line manager - Setting up interview schedules across offices - Onboarding and induction - Drawing up contract documentation - Ongoing performance monitoring through 1-2-1s and monthly KPIs - Manage training requests - Monitor staff leave via Bright HR portal - Review and amend Job Descriptions as required - Monthly KPI reporting. OPERATIONS - Project management of all live projects; gathering new client data; setting projects and associated budgets up on the internal monitoring system and monitoring spend. - GDPR officer - Health and Safety compliance, documentation and training in liaison with 3rd party provider, Peninsula. - Introduction of a new project management software across the company requiring a culture change in working practises (ongoing), training staff and monitoring use to ensure effective ROI, lead management and accountability. - Ensuring strategic objectives are met - Manage the renewal of relevant company insurances (Public and employers liability, professional indemnity, contents insurance) - Management of office spaces across the UK, Amsterdam and Portland, Oregon. - Some PA support to Managing Director as requested



Canine Partners

• United Kingdom
• Fundraising
• 1 - 100 Employee

• Talks and Speaker Network Administrator

  • Oct 2017 - Jul 2018

  Working with network of volunteers speakers across the UK matching talk requests to suitable speaker. Part of change management team introducing Salesforce systems across Fundraising team. Use of this new data to monitor income and opportunities arising from a speaker engagement.Maintain up to date database of contacts in line with Data Protection.Work collaboratively with other areas of the charity to ensure the health and wellbeing of both human partner and dog are met, that puppies and demonstration dogs are used appropriately and within budget constraints.Develop and update speaker presentation materials alongside Speaker Coordinator.Selected achievements:- Assisted in the development of new speaker resources- Implemented key changes to process within speaker network- Part of the team introducing Salesforce CRM across Fundraising department.

• PA to Director of Fundraising, Marketing and Communications

  • Jul 2016 - Oct 2017

  Provide PA support to Fundraising Director including managing diary, liaising with key supporters, fielding calls, co-ordinating and minuting meetings, booking travel and accommodation, monitoring emails, maintaining databases, preparing documentation for meetings, processing expenses, logging income among other day-to-day tasks.

• Fundraising Administrator

  • Aug 2014 - Jul 2016



Kia Motors UK Ltd

• Senior Press Officer

  • Feb 2004 - Apr 2011

  Achieve company and departmental goals by establishing and maintaining good relationships with UK motoring media. Integral to company growth by creating PR opportunities, hosting media events and organise radical multimedia launch campaigns. Generate content for press packs, press releases, website, radio and YouTube relevant to each product’s target audience. Work closely with Kia Motors Global network by communicating with other PR contacts across Europe and South Korea. Close working with internal communications team across UK operation to develop company intranet and Newsletter. Upgrade company services through partnership with external agencies in regard to PR functions. Key Accomplishments: • Utilised SAP system to control £2.6 million PR budget to improve company revenue. • Improved company growth and ranked in top 10 within four years by applying working strategies effectively. • Managed the press launches for various new vehicles to UK motoring media including driving the Sorento 4x4 across the Atlas Mountains (plus some less iconic locations!). • Promoted, administered and managed the successful ‘Dealer Incentive’ trip to Miami for the top 10 best-performing dealerships across the year (2009).