Higher Legal Executive Officer

• Jun 2023 - Present

Team Lead

• Feb 2022 - Apr 2023

𝑶𝒖𝒕𝒔𝒐𝒖𝒓𝒄𝒆𝒅 𝒇𝒐𝒓 𝑮𝒐𝒐𝒈𝒍𝒆𝐃𝐮𝐭𝐢𝐞𝐬:● Manage the day-to-day activities of the team.● Motivate the team to achieve organizational goals.● Develop and implement a timeline to achieve targets.● Delegate tasks to team members.● Conduct training of team members to maximize their potential.● Empower team members with skills to improve their confidence, product knowledge, and communication skills.● Conduct performance reviews.● Contribute to the growth of the company through a successful team.● Create a pleasant working environment that inspires the team. Show less

Content Analyst and Quality SME

• Oct 2020 - Feb 2022

𝑶𝒖𝒕𝒔𝒐𝒖𝒓𝒄𝒆𝒅 𝒇𝒐𝒓 𝑮𝒐𝒐𝒈𝒍𝒆𝐃𝐮𝐭𝐢𝐞𝐬:● Review sensitive advertisements’ content about Pornography, Nudity, Violence, Human Trafficking, Bullying, Drugs, Alcohol, Gore, etc.● Validate; monitor; filter; investigate contents with high quality, speed, open-mindedness, and accuracy.● Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content.● Review the reported content within agreed turnaround times and standards of quality.● Assist the community and help resolve inquiries empathetically, accurately and on time.● Make well-balanced decisions and be personally driven to be an effective advocate for our community.● Become and remain knowledgeable about products and community standards.● Use market-specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users.● Identify inefficiencies in workflows and suggest solutions.● Enforce Terms of Use by carefully monitoring reports of abuse on the site.● Gather, analyse and utilize relevant data to develop ways to improve the overall user experience on the site.● Recognize trends and patterns and escalate issues outside the company policy to the global team. Show less

Library Assistant

• Oct 2019 - Mar 2020

𝐃𝐮𝐭𝐢𝐞𝐬: ● Help customers locate books and find material online. ● Check books in and out at the front desk. ● Sort and shelve books according to their categorization. ● Register new customers and maintain and update customer profiles. ● Maintain records of books taken out and books brought back. ● Assist customers with internet access and ensure their technical needs are met. ● Inspect the condition of books before and after check-out to ascertain any damage on behalf of the customer. ● Manage inquiries over the counter and via email or telephone. ● Catalogue audio-visual material and other mediums. Show less

Corporate Lawyer

• Sep 2014 - Sep 2016

𝐃𝐮𝐭𝐢𝐞𝐬: ● Monitor legal risk in the documentation and give guidance on the acceptable assumption of risk. ● Interpret laws, rulings, and regulations for natural and juristic persons. ● Conduct legal research and gather evidence. ● Ensure that appropriate approvals are in place before documents are executed. ● Explain the law and give legal advice. ● Offer legal representation at arbitration or mediation hearings. ● Draft, review and manage contracts and other legal documents. ● Manage regulatory and compliance-related services. ● Facilitate innovative solutions to client problems. ● Offer legal representation to clients in court proceedings on civil or criminal matters. ● Manage and oversee paralegals and legal assistants. ● Prepare pleadings, and notices and make appearances in court. Show less

Corporate Lawyer

• Dec 2012 - Sep 2014

𝐃𝐮𝐭𝐢𝐞𝐬: ● Monitor legal risk in the documentation and give guidance on the acceptable assumption of risk. ● Interpret laws, rulings, and regulations for natural and juristic persons. ● Conduct legal research and gather evidence. ● Ensure that appropriate approvals are in place before documents are executed. ● Explain the law and give legal advice. ● Offer legal representation at arbitration or mediation hearings. ● Draft, review and manage contracts and other legal documents. ● Manage regulatory and compliance-related services. ● Facilitate innovative solutions to client problems. ● Offer legal representation to clients in court proceedings on civil or criminal matters. ● Manage and oversee paralegals and legal assistants. ● Prepare pleadings, and notices and make appearances in court. Show less

Legal Assistant Paralegal

• Dec 2009 - Nov 2012

𝐃𝐮𝐭𝐢𝐞𝐬: ● Prepare affidavits, legal correspondence, and other documents for attorneys. ● Organise and maintain documents in a paper or electronic filing system. ● Meet with clients, attorneys, and other professionals to talk about case details. ● Fill pleadings with the court clerk. ● Help prepare for trial by organizing exhibits and assisting with other tasks as needed. ● Investigate facts and laws of cases and search public records and other resources to prepare cases and determine causes of action. ● Direct and coordinate law office activity. ● Gather and analyse statutes, decisions, legal articles, codes, documents, and other data. ● Call on witnesses to testify at hearings. Show less

Human Resources / Learning and Development Assistant

• Jun 2006 - Nov 2009

𝐃𝐮𝐭𝐢𝐞𝐬: ● Asses needs and educational gaps within the organization. ● Communicate with managers and recommend potential programs based on their needs. ● Design and develop an innovative training program that is specifically targeted at helping the workforce reach their maximum potential. ● Oversee program implementation while tracking the results and maintaining detailed records. ● Consistent delivery of central L&D curriculum to the required standards ● Operate as the initial point of contact for L&D in Ireland, maintaining excellent communications with key stakeholders and escalating any complicated request to the Manager and/or L&D Business Partner ● Support team colleagues with specialised projects and learning design when appropriate and if required. ● Ensure the learning environment and resources support learner needs including group management and individual delegate support. ● Prepare the learning environment and resources, including setting up IT equipment where appropriate to support session structure. ● Deliver learning in both formal (e.g. tutor led) and informal settings, supporting and coaching learners to develop their skills; this includes using learning technologies and credible leadership behaviours to meet all learning needs ● Evaluate the effectiveness of training delivery and learning outcomes to evidence success factors and address shortfalls. ● Maintain appropriate records of learner development and resource allocation to allow tracking and evidence of training. Show less