Suelem Souza

Head de People Operations at Letras
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Contact Information
us****@****om
(386) 825-5501
Location
Luanda Province, Angola, AO
Languages
  • Inglês Full professional proficiency
Skills

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Júlia Soares Franco

Suélem foi definitivamente uma líder excepcional. Além de boa capacidade para delegar funções e ensiná-las com maestria, Suélem sempre esteve disposta a solucionar os problemas de forma pacífica e eficiente. Todo o tempo propondo mudanças importantes para o setor de Recursos Humanos e fazendo seu trabalho de forma brilhante. A qualidade das entregas sempre foi seu diferencial.

Nathália Guimarães

Suélem é uma profissional que se destaca por sua dedicação, tranquilidade e pela qualidade do seu trabalho. Possui competência para instruir e treinar profissionais, o que faz dela uma líder excelente. Se dispõe a auxiliar os colegas de trabalho em suas tarefas e tem a capacidade de encontrar soluções para os problemas.

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Credentials

  • English Cultural Orientation - Intermediate English course
    YWAM Harpenden
    Nov, 2020
    - Nov, 2024
  • Fundamentals of Customer Experience
    Tracksale
    Mar, 2019
    - Nov, 2024
  • Performance Management and Its Trends
    Qulture.Rocks
    Mar, 2019
    - Nov, 2024
  • Introduction to OKR
    Qulture.Rocks
    Nov, 2018
    - Nov, 2024
  • Analyst of Behavioral Profile Mapping (Profiler – DISC Methodology)
    Solides Tecnologia
    Aug, 2017
    - Nov, 2024
  • Recruitment and Selection - Result Recruitment Methodology
    Kenoby
    Aug, 2017
    - Nov, 2024

Experience

  • Letras
    • Brazil
    • Software Development
    • 1 - 100 Employee
    • Head de People Operations
      • Feb 2022 - Present

      Liderança de equipe de People Ops para trabalho estratégico nas seguintes áreas:- Desenvolvimento de lideranças;- Talent Acquisition;- Onboarding e Offboarding- Gestão de Desempenho;- Comunicação interna, Endomarketing e Employer Branding;- Gestão de clima, cultura e engajamento;- Certificação do Great Place To Work (GPTW) e outras;- Remuneração e Benefícios;- Treinamento & Desenvolvimento.

    • HR Business Partner
      • Nov 2019 - Present

      Criação e execução de processos e atividades de People Ops:- Desenvolvimento de lideranças;- Liderança de equipe e processos da área de RH;- Talent Acquisition;- Onboarding e Offboarding- Gestão de Desempenho;- Comunicação interna, Endomarketing e Employer Branding;- Gestão de clima, cultura e engajamento;- Certificação do Great Place To Work (GPTW) e outras;- Remuneração e Benefícios;- Treinamento & Desenvolvimento.

  • eMotion Studios
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • HR Coordinator and Talent Acquisition
      • Dec 2017 - Nov 2019

      Leadership of the Talent Acquisition team. Planning and conduction of selective processes to recruit IT professionals and others. Development and management of the Plan of Positions and Salaries and analysis of remunerations. Driving Organizational Climate Surveys. Support for training and Development and Performance Management. Participation of related actions the promotion of organizational culture, Code of Conduct and compliance. Implementation and management of endomarketing actions (internal communication and employer branding). Definition and control OKR, indicators and KPI in HR. Preparation of HR reports to the company's board of directors.

    • Personnel and HR Analyst
      • May 2017 - Dec 2017

      Calculation and payroll conference. Conference of assessed amounts of social and labor charges and guarantee within the deadline established by law. Control and management of employee benefits (health plan, dental plan, life insurance, food aid, life insurance and PLR(Profits and Results). Development and management of the Plan of Positions and Compensations and analysis of remunerations. Electronic point control and hour banking management. Calculation and checking of contractual terminations. Programming and control on vacation. Monitoring and guiding leaders of Conventions, trade unions and changes in labor legislation. Elaboration and negotiation of work contracts, internship or service provision. Realization of Recruitment and Selection to recruit IT professionals and others.

  • Confidential Company
    • HR Consultant
      • Jan 2017 - Mar 2017

      Technical consultancy for administrative restructuring of the company and expansion of its services in the area of HR, especially in the Outsourcing and Recruitment & Selection. Technical consultancy for administrative restructuring of the company and expansion of its services in the area of HR, especially in the Outsourcing and Recruitment & Selection.

  • Hospital das Clínicas da UFMG/EBSERH
    • Brazil
    • Hospitals and Health Care
    • 700 & Above Employee
    • Industrial-Organizational Psychology
      • Mar 2014 - May 2016

      Supervision and conduction of Recruitment & Selection. Participation in the organizational change management process. Support in integration training of new employees and in the process of performance evaluation. Conducting internal selection for management positions. Restructuring of staff and jobs. Strategic support in the implementation of outsourcing of administrative activities. Conducting reassignment and dismissal of employees. Support for managers, coordinators, and employees in conflict mediation. Preparation of HR reports to the board of directors of the institution. Elaboration of answers to legal questions and support in the fulfillment of judicial orders. Supervision and support in Personnel Department activities.

  • Universidade Federal de Minas Gerais
    • Brazil
    • Higher Education
    • 700 & Above Employee
    • Clinical Psychology Intern
      • Mar 2012 - Dec 2013

      Psychological care in Family Therapy. Psychotherapy for adolescents and adults in Gestalt Therapy and Cognitive Behavioral Therapy. Psychological care in Family Therapy. Psychotherapy for adolescents and adults in Gestalt Therapy and Cognitive Behavioral Therapy.

  • Take Blip
    • Brazil
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • HR Intern
      • Jul 2012 - Sep 2013

      Conducting Recruitment & Selection processes to recruit IT professionals and others. Application and correction of psychological tests. Assistance in Training and Development procedures. Execution of internal communication procedures (making information from the company and content for intranet). Negotiating of partnerships with other companies. Conducting Recruitment & Selection processes to recruit IT professionals and others. Application and correction of psychological tests. Assistance in Training and Development procedures. Execution of internal communication procedures (making information from the company and content for intranet). Negotiating of partnerships with other companies.

  • Hospital das Clínicas da UFMG/EBSERH
    • Brazil
    • Hospitals and Health Care
    • 700 & Above Employee
    • HR Intern
      • Mar 2011 - Jul 2012

      Conducting Recruitment & Selection for high and medium level positions. Assistance in the relocation and dismissal of employees. Support for managers, coordinators and staff in conflict mediation. Conducting Recruitment & Selection for high and medium level positions. Assistance in the relocation and dismissal of employees. Support for managers, coordinators and staff in conflict mediation.

  • RH Consultoria Júnior - UFMG
    • Brazil
    • Human Resources Services
    • 1 - 100 Employee
    • Junior Enterprise Member
      • Aug 2010 - Aug 2011

      Elaboration and administration of training in the area of HR. Assistance in administrative and financial processes. Business Management of projects and prospecting of clients. Conduct of Recruitment & Selection processes (application and correction of psychological tests, group dynamics, psychological interviews and confection of psychological reports). Elaboration and administration of training in the area of HR. Assistance in administrative and financial processes. Business Management of projects and prospecting of clients. Conduct of Recruitment & Selection processes (application and correction of psychological tests, group dynamics, psychological interviews and confection of psychological reports).

  • Associação Comunitária Nova Vida
    • Social Work Volunteer
      • Apr 2004 - Dec 2005

      Voluntary work in cultural and recreational activities for children and adolescents in situations of social vulnerability. School reinforcement classes for children and adolescents. Aid to charity events and activities of the organization. Voluntary work in cultural and recreational activities for children and adolescents in situations of social vulnerability. School reinforcement classes for children and adolescents. Aid to charity events and activities of the organization.

Education

  • Universidade Federal de Minas Gerais
    Bachelor’s degree, Psychology
    2008 - 2013
  • Universidade FUMEC
    Master of Business Administration - MBA, Strategic Management of People
    2019 - 2020
  • Getting To Know English Centre - South Africa
    International Exchange, English for Speakers of Other Languages (ESOL)
    2016 - 2016

Community

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