Sue Walker
Manager, Client Support at Symplicity Corporation- Claim this Profile
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Topline Score
Bio
Mary Sue Dates
I have worked with Sue Walker since 2008 as my organization switched data services to Symplicity. The transition was challenging as the programs used were extremely different. However, Sue was patient, understanding, and connected with me on a level of friendship. This connection has played a major role in continuing the business relationship. Sue has given my organization and staff as much time as needed to understand and utilize the system at its optimum. My organization has been able to make suggestions for improvements that have been heard and implemented. I would classify Sue Walker an expert in her career as she makes it her business to know everything a client needs to succeed. She provides the highest quality of customer service at all times and in all situations.
Mary Sue Dates
I have worked with Sue Walker since 2008 as my organization switched data services to Symplicity. The transition was challenging as the programs used were extremely different. However, Sue was patient, understanding, and connected with me on a level of friendship. This connection has played a major role in continuing the business relationship. Sue has given my organization and staff as much time as needed to understand and utilize the system at its optimum. My organization has been able to make suggestions for improvements that have been heard and implemented. I would classify Sue Walker an expert in her career as she makes it her business to know everything a client needs to succeed. She provides the highest quality of customer service at all times and in all situations.
Mary Sue Dates
I have worked with Sue Walker since 2008 as my organization switched data services to Symplicity. The transition was challenging as the programs used were extremely different. However, Sue was patient, understanding, and connected with me on a level of friendship. This connection has played a major role in continuing the business relationship. Sue has given my organization and staff as much time as needed to understand and utilize the system at its optimum. My organization has been able to make suggestions for improvements that have been heard and implemented. I would classify Sue Walker an expert in her career as she makes it her business to know everything a client needs to succeed. She provides the highest quality of customer service at all times and in all situations.
Mary Sue Dates
I have worked with Sue Walker since 2008 as my organization switched data services to Symplicity. The transition was challenging as the programs used were extremely different. However, Sue was patient, understanding, and connected with me on a level of friendship. This connection has played a major role in continuing the business relationship. Sue has given my organization and staff as much time as needed to understand and utilize the system at its optimum. My organization has been able to make suggestions for improvements that have been heard and implemented. I would classify Sue Walker an expert in her career as she makes it her business to know everything a client needs to succeed. She provides the highest quality of customer service at all times and in all situations.
Credentials
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Attitudes for Service
Dale Carnegie Training -
Managing Customer Expectations
Dale Carnegie Training -
Outstanding Customer Service
Dale Carnegie Training -
Transforming Customer Complaints into Opportunities
Dale Carnegie Training
Experience
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Symplicity
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United States
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Software Development
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200 - 300 Employee
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Manager, Client Support
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Feb 2020 - Present
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Product Support Specialist IV
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Jul 2015 - Feb 2020
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Customer Relationship Specialist
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Jul 2008 - Jun 2015
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Project Support Specialist
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2002 - 2008
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The Coca-Cola Company
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United States
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Food and Beverage Services
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700 & Above Employee
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Administrative Assistant
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1982 - 1988
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Education
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Webber International University
BS, Management -
Georgia Southern University
Marketing