Regional Director of Operations- Rehab

• Mar 2022 - Present

Executive Director

• May 2021 - Mar 2022

Administrator

• Aug 2020 - May 2021

Executive Director

• Oct 2018 - Jul 2020

Managing Director of Home and Community Services

• Jun 2016 - Jul 2020

Consultant

• May 2016 - Jun 2016

Director Clinical Operations, CBIST

• Nov 2013 - May 2016

Divisional Rehab Director

• Jun 2011 - Dec 2013

Responsible and accountable for the rehab operations, case management and regulatory aspects within 35 skilled nursing home facilities located in Indiana, Missouri, Kansas and Nebraska. •Operations Management – Overseeing profit-loss statements for 35 facilities (rehab departments) generating over 63 million dollars. Have 4 Regional Directors as direct reports. •Finance Management – Development of annual budgets over 63 million in revenue with overseeing the compliance of billing and… Show more Responsible and accountable for the rehab operations, case management and regulatory aspects within 35 skilled nursing home facilities located in Indiana, Missouri, Kansas and Nebraska. •Operations Management – Overseeing profit-loss statements for 35 facilities (rehab departments) generating over 63 million dollars. Have 4 Regional Directors as direct reports. •Finance Management – Development of annual budgets over 63 million in revenue with overseeing the compliance of billing and reimbursement. •Care Management – Develop programming within skilled nursing facilities to enrich the lives of seniors. •Clinical Competency – Ensuring clinical competency in all areas as regulated by State and company requirements. Oversee 4 Regional Rehab Directors and 35 Rehab Service Managers. •Provided Client Management - based upon customer-defined priorities and business objectives. Customer satisfaction being the number one priority. Love for seniors and enriching their lives. •Developed People Management - Creating supportive work environments conducive to effective communication, use of strengths, and development of teams to create win-win situations. 98% employee retention for over 100 staff. •Developed strategic/marketing plans - Implemented contract enhancement activities. Implementation of a community at large outpatient programs within the skilled nursing home. Show less Responsible and accountable for the rehab operations, case management and regulatory aspects within 35 skilled nursing home facilities located in Indiana, Missouri, Kansas and Nebraska. •Operations Management – Overseeing profit-loss statements for 35 facilities (rehab departments) generating over 63 million dollars. Have 4 Regional Directors as direct reports. •Finance Management – Development of annual budgets over 63 million in revenue with overseeing the compliance of billing and… Show more Responsible and accountable for the rehab operations, case management and regulatory aspects within 35 skilled nursing home facilities located in Indiana, Missouri, Kansas and Nebraska. •Operations Management – Overseeing profit-loss statements for 35 facilities (rehab departments) generating over 63 million dollars. Have 4 Regional Directors as direct reports. •Finance Management – Development of annual budgets over 63 million in revenue with overseeing the compliance of billing and reimbursement. •Care Management – Develop programming within skilled nursing facilities to enrich the lives of seniors. •Clinical Competency – Ensuring clinical competency in all areas as regulated by State and company requirements. Oversee 4 Regional Rehab Directors and 35 Rehab Service Managers. •Provided Client Management - based upon customer-defined priorities and business objectives. Customer satisfaction being the number one priority. Love for seniors and enriching their lives. •Developed People Management - Creating supportive work environments conducive to effective communication, use of strengths, and development of teams to create win-win situations. 98% employee retention for over 100 staff. •Developed strategic/marketing plans - Implemented contract enhancement activities. Implementation of a community at large outpatient programs within the skilled nursing home. Show less

Regional Director of Operations/Administrator of Home Health

• Jul 2009 - 2011

Responsible and accountable for the overall operations, management and regulatory aspects (CORF, CMS, ACHA) of multi-sites, 15 Assistive Living and Independent Living Community rehabilitation departments and 5 home health branches from Sarasota to Naples, Florida. •Operations Management - Overseeing profit-loss statements for 15 facilities generating over 20 million dollars. All facilities exceed their budgeted profitability. Increased revenue in the home health division by 1.5 million… Show more Responsible and accountable for the overall operations, management and regulatory aspects (CORF, CMS, ACHA) of multi-sites, 15 Assistive Living and Independent Living Community rehabilitation departments and 5 home health branches from Sarasota to Naples, Florida. •Operations Management - Overseeing profit-loss statements for 15 facilities generating over 20 million dollars. All facilities exceed their budgeted profitability. Increased revenue in the home health division by 1.5 million within the first year. •Finance Management – Development of annual budget over 20 million in revenue, compliance with billing and reimbursement issues. •Care Management – Monitor resident satisfaction; respond to areas of concern, quality clinical practices and implementation of quality assurance/performance improvement plans. Enriching the lives of seniors in every way. •Clinical Competency – Manage over 100 nursing and therapy personnel. Ensuring clinical competency in all areas as regulated by State and company requirements. •Provided Client Management - based upon customer-defined priorities and business objectives. Customer satisfaction being the number one priority. Love for seniors and enriching their lives. •Developed People Management - Creating supportive work environments conducive to effective communication, use of strengths, and development of teams to create win-win situations. 98% employee retention for over 100 staff. •Developed strategic/marketing plans - Implemented contract enhancement activities. Implementation of a community at large home health program. •Regulatory and Compliance Management – Successful ACHA survey 2 years in a row. Show less Responsible and accountable for the overall operations, management and regulatory aspects (CORF, CMS, ACHA) of multi-sites, 15 Assistive Living and Independent Living Community rehabilitation departments and 5 home health branches from Sarasota to Naples, Florida. •Operations Management - Overseeing profit-loss statements for 15 facilities generating over 20 million dollars. All facilities exceed their budgeted profitability. Increased revenue in the home health division by 1.5 million… Show more Responsible and accountable for the overall operations, management and regulatory aspects (CORF, CMS, ACHA) of multi-sites, 15 Assistive Living and Independent Living Community rehabilitation departments and 5 home health branches from Sarasota to Naples, Florida. •Operations Management - Overseeing profit-loss statements for 15 facilities generating over 20 million dollars. All facilities exceed their budgeted profitability. Increased revenue in the home health division by 1.5 million within the first year. •Finance Management – Development of annual budget over 20 million in revenue, compliance with billing and reimbursement issues. •Care Management – Monitor resident satisfaction; respond to areas of concern, quality clinical practices and implementation of quality assurance/performance improvement plans. Enriching the lives of seniors in every way. •Clinical Competency – Manage over 100 nursing and therapy personnel. Ensuring clinical competency in all areas as regulated by State and company requirements. •Provided Client Management - based upon customer-defined priorities and business objectives. Customer satisfaction being the number one priority. Love for seniors and enriching their lives. •Developed People Management - Creating supportive work environments conducive to effective communication, use of strengths, and development of teams to create win-win situations. 98% employee retention for over 100 staff. •Developed strategic/marketing plans - Implemented contract enhancement activities. Implementation of a community at large home health program. •Regulatory and Compliance Management – Successful ACHA survey 2 years in a row. Show less

Long Term Care Operations Manager

• Apr 2002 - Jun 2009

Responsible and accountable for the overall operations and management, including contract acquisitions for multiple AL/IL and SNF rehabilitation divisions, within MI, IN, OH and IA. •Operations Management - Overseeing profit-loss statements for over 20 communities generating over 15 million dollars. All facilities exceed their budgeted profitability. •Finance Management – Development of annual budget over 15 million dollars in revenue, compliance with billing and reimbursement… Show more Responsible and accountable for the overall operations and management, including contract acquisitions for multiple AL/IL and SNF rehabilitation divisions, within MI, IN, OH and IA. •Operations Management - Overseeing profit-loss statements for over 20 communities generating over 15 million dollars. All facilities exceed their budgeted profitability. •Finance Management – Development of annual budget over 15 million dollars in revenue, compliance with billing and reimbursement issues. •Care Management – Monitor resident satisfaction; respond to areas of concern, quality clinical practices and implementation of quality assurance/performance improvement plans. Enriching the lives of seniors in every way. •Clinical Competency – Manage over 100 nursing and therapy personnel. Ensuring clinical competency in all areas as regulated by State and company requirements. Development of clinical programming with dementia and leadership. •Provided Client Management - based upon customer-defined priorities and business objectives. Customer satisfaction being the number one priority. Love for seniors and enriching their lives. •Developed People Management - Creating supportive work environments conducive to effective communication, use of strengths, and development of teams to create win-win situations. 98% employee retention for over 100 staff. •Developed strategic/marketing plans - Implemented contract enhancement programs and contract acquisitions. •Regulatory and Compliance Management – Successful ACHA survey 2 years in a row. Show less Responsible and accountable for the overall operations and management, including contract acquisitions for multiple AL/IL and SNF rehabilitation divisions, within MI, IN, OH and IA. •Operations Management - Overseeing profit-loss statements for over 20 communities generating over 15 million dollars. All facilities exceed their budgeted profitability. •Finance Management – Development of annual budget over 15 million dollars in revenue, compliance with billing and reimbursement… Show more Responsible and accountable for the overall operations and management, including contract acquisitions for multiple AL/IL and SNF rehabilitation divisions, within MI, IN, OH and IA. •Operations Management - Overseeing profit-loss statements for over 20 communities generating over 15 million dollars. All facilities exceed their budgeted profitability. •Finance Management – Development of annual budget over 15 million dollars in revenue, compliance with billing and reimbursement issues. •Care Management – Monitor resident satisfaction; respond to areas of concern, quality clinical practices and implementation of quality assurance/performance improvement plans. Enriching the lives of seniors in every way. •Clinical Competency – Manage over 100 nursing and therapy personnel. Ensuring clinical competency in all areas as regulated by State and company requirements. Development of clinical programming with dementia and leadership. •Provided Client Management - based upon customer-defined priorities and business objectives. Customer satisfaction being the number one priority. Love for seniors and enriching their lives. •Developed People Management - Creating supportive work environments conducive to effective communication, use of strengths, and development of teams to create win-win situations. 98% employee retention for over 100 staff. •Developed strategic/marketing plans - Implemented contract enhancement programs and contract acquisitions. •Regulatory and Compliance Management – Successful ACHA survey 2 years in a row. Show less

Owner/President

• 1990 - 2002

Pioneered and developed an industrial rehabilitation consultant business for multiple industries to achieve high safety and health standards within their businesses. Developed, directed and oversaw policies and procedures. Designed and administered utilization review, peer review, and other internal quality management processes. •Reduction of worker’s compensation costs by 44% at Ford Motor Co. •Reduction of repetitive injuries by 80% within the office environment of University of… Show more Pioneered and developed an industrial rehabilitation consultant business for multiple industries to achieve high safety and health standards within their businesses. Developed, directed and oversaw policies and procedures. Designed and administered utilization review, peer review, and other internal quality management processes. •Reduction of worker’s compensation costs by 44% at Ford Motor Co. •Reduction of repetitive injuries by 80% within the office environment of University of Michigan within a 2-year period. •Reduction of catastrophic back injuries by 47% within a 2-year period within a steel press firm. •Designed and administered customer surveys to further clarify customer expectations, product and service requirements, cost objectives and competitive partnerships. •Championed development of University of Michigan’s first Back Care manual for the security, material management and environmental departments. •Created multiple corporations industrial engineering departments to enhance ergonomic design of manufacturing and distribution facilities. •Trained staff responsible for field training and information dissemination regarding industrial hygiene and safety requirements. •Pioneered advanced ergonomic techniques, reduction employee absences 40% plus and lowered worker’s compensation costs. Show less Pioneered and developed an industrial rehabilitation consultant business for multiple industries to achieve high safety and health standards within their businesses. Developed, directed and oversaw policies and procedures. Designed and administered utilization review, peer review, and other internal quality management processes. •Reduction of worker’s compensation costs by 44% at Ford Motor Co. •Reduction of repetitive injuries by 80% within the office environment of University of… Show more Pioneered and developed an industrial rehabilitation consultant business for multiple industries to achieve high safety and health standards within their businesses. Developed, directed and oversaw policies and procedures. Designed and administered utilization review, peer review, and other internal quality management processes. •Reduction of worker’s compensation costs by 44% at Ford Motor Co. •Reduction of repetitive injuries by 80% within the office environment of University of Michigan within a 2-year period. •Reduction of catastrophic back injuries by 47% within a 2-year period within a steel press firm. •Designed and administered customer surveys to further clarify customer expectations, product and service requirements, cost objectives and competitive partnerships. •Championed development of University of Michigan’s first Back Care manual for the security, material management and environmental departments. •Created multiple corporations industrial engineering departments to enhance ergonomic design of manufacturing and distribution facilities. •Trained staff responsible for field training and information dissemination regarding industrial hygiene and safety requirements. •Pioneered advanced ergonomic techniques, reduction employee absences 40% plus and lowered worker’s compensation costs. Show less