Sue Underwood

Regional Sales Account Manager at S. Walter Packaging Corp.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston
Languages
  • English -

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Experience

    • United States
    • Packaging and Containers Manufacturing
    • 1 - 100 Employee
    • Regional Sales Account Manager
      • Jul 2016 - Present

      Regional Sales Account Manager for New England. Specializing in custom retail packaging and and working directly with client to create name brand awareness. Regional Sales Account Manager for New England. Specializing in custom retail packaging and and working directly with client to create name brand awareness.

    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Account Manager
      • Jul 2007 - Jul 2016

      • Analyzes and distributes an array of packaging products and supplies, including corrugated material, stretch films, poly plastic materials, tapes, warehouse and janitorial supplies, industrial machinery, warehouse racking, mezzanines, and customized packaging materials. • Skilled at all levels of consultative selling process, particularly strong in closing the sale and focus on building rapport for long term relationships. • Creating business thorough cold calling, and lead generation, then nurturing and maintaining new business for long term relationships • Managing over 2 million dollars worth of business with all aspects of selling and customer service. • Highly effective time manager with excellent organizational and follow through abilities. • Responsible for working with a variety of vendors to source packaging supplies to potential and existing clients. • Partnering with packaging engineers and product specialist within organization to present cost saving initiatives to potential and existing clients. • Responsible for writing and presenting quotes to potential and existing clients. Show less

    • Inside Sales Account Manager
      • 1998 - 2007

      • Working daily with over 350+ sales accounts to create and grow sales dollars while maintaining customer service levels through rapport building and scheduled call backs. • Pro-actively call and develop relationships with Chiswick’s top customers (50+ calls daily). • Contact first-time buyers to ensure satisfaction and generate additional sales. • Call lapsed accounts in order to reactivate them and trigger renewed sales. • Communicates effectively with customers to ensure accuracy and quality of customer account information and customer order data. Show less

    • Outside Sales Support Representative
      • 1997 - 1998

      • Handles incoming sales and service calls for multiple brands/product lines in a prompt and professional manner. • Maximizes sales opportunities on every applicable call. Cross-sells and encourages customers to re-order past purchases. Attempts to convert sample requests or inquiries into orders. • Quickly and efficiently process orders with an average accuracy rate of 99.5%. • Working directly with outside sales representatives and their customers to provide superior customer service on quotes, pricing, sourcing of products, and delivery of product, while maintaining good profit margins. Show less

Education

  • Western Iowa Technical College
    Associate Degree In Computer Science, Computer Science
    1979 - 1980
  • Bentley College - Elkin B. McCallum Graduate School of Business
    Courses for Bachelor Degree in Computer Science, Calculus I & II, Data Management
    1984 -
  • US Army Institute of Finance
    Certification as Financial Specialist, Accounting and Finance
    1976 -

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