Experience

Soaring Eagle Casino & Resort

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Guest Relations Representative

  • Feb 2010 - Present

  Position is heavy, constant interaction with customers, ranging from opening new accounts to applying promotions, “rewards”, and other changes to accounts, issuing comps and other payment vouchers for cash reimbursements, handling customer disputes, and various other procedures, such as processing varying monthly promotions, special events, etc. Also responsible for performing duties in the Box Office section, which includes processing the sales of tickets to concerts and events, as well as assisting with incoming promotional buses. Show less



Central Michigan University

• United States
• Higher Education
• 700 & Above Employee

• Personal Housekeeper

  • Apr 2009 - Aug 2009

  Entirely responsible for all housekeeping duties at the private residence of the President of Central Michigan University, including laundry and miscellaneous “odd-jobs”. Accepted a temp position due to reduction in hours. Entirely responsible for all housekeeping duties at the private residence of the President of Central Michigan University, including laundry and miscellaneous “odd-jobs”. Accepted a temp position due to reduction in hours.



MPI

• United States
• Financial Services
• 1 - 100 Employee

• Telemarketer

  • Jan 2009 - Mar 2009

  Line of work consisted of contacting residences for donations to various non-profit organizations. Accepted another position. Line of work consisted of contacting residences for donations to various non-profit organizations. Accepted another position.



Lawngevity, Inc

• United States
• Law Practice

• Receptionist/Data Entry Clerk

  • Jan 2008 - Oct 2008

  Responsible for phone and public reception, processing incoming payments on customer accounts, scheduling estimates for services, processing completed work orders. Heavy customer contact, ranging from interaction with potential clients to handling billing questions, service calls, etc, on existing accounts. Also responsible for contact with technicians on routes, generating and maintaining files, and various other duties as needed. Relocated to Michigan.

• Customer Service Representative

  • Oct 2007 - Dec 2007

  through Advance Personnel, Bradenton, FL, from 10/07 to 12/07. Position was an assignment at a call-center for a mail-order catalog company, processing orders and handling customer inquiries. Accepted offer of permanent employment.



METI (Medical Educational Technologies Inc.)

• Electro-Mechanical Assembler

  • Jun 2006 - May 2007

  Position was in the Head Assembly Dept. in Production, preparing heads for Human Patient Simulators (“responsive” mannequins” used in medical training in both the private sector and military. Was responsible for the entire production process, involving extremely detailed shaping with Dremmels, intricate prepwork (dealing with small motors, tubing, pressure-testing, etc.), and constant phases of troubleshooting, involving extreme attention to detail and accuracy, requiring strong problem-solving abilities. Also responsible for training new employees. Relocated to Illinois in 5/07; returned to Florida in 9/07. Show less