Experience

Jordan International Bank Plc

• United Kingdom
• Banking
• 1 - 100 Employee

• Head of Human Resources

  • Oct 2022 - Present



Hampshire Trust Bank

• United Kingdom
• Banking
• 200 - 300 Employee

• Senior Human Resources Business Partner

  • Feb 2020 - Sep 2022



Hampshire Trust Bank

• United Kingdom
• Banking
• 200 - 300 Employee

• Interim HR Consultant

  • May 2019 - Nov 2019



ICBC Standard Bank Plc

• United Kingdom
• Banking
• 700 & Above Employee

• Interim Senior HRBP

  • Oct 2018 - Mar 2019



International Planned Parenthood Federation (IPPF)

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Interim HR Consultant

  • May 2018 - Nov 2018

  Managing a confidential and complex ER project for this global NGO. Managing a confidential and complex ER project for this global NGO.



Credit Suisse

• Switzerland
• Banking
• 700 & Above Employee

• Interim HR Business Partner

  • Jul 2017 - Jan 2018

  Operations: Global Settlements and Asset ServicingIT: UK ITProject: Global outsourcing project, UK TUPE Operations: Global Settlements and Asset ServicingIT: UK ITProject: Global outsourcing project, UK TUPE



Wood Mackenzie

• United Kingdom
• Information Services
• 700 & Above Employee

• Global HR Business Partner

  • Sep 2016 - Jun 2017

  Global HR Head for Sales and Consulting Global HR Head for Sales and Consulting



Citi

• United States
• Financial Services
• 700 & Above Employee

• Chief Administration Officer - Middle East / CEEMEA

  • Jan 2011 - Jan 2014

  Chief of Staff to Regional GTS (Global Transaction Services Head of Middle East), role expanded to include coverage of CEEMEA (Central & Eastern Europe, Middle East and Africa), supporting EMEA Regional Co-Head of GTS.• Leadership of a number of annual strategic processes for Middle East and CEEMEA: Business Planning, Compensation, Talent & Succession Planning and Voice of the Employee• Rolled out the Citi for Cities (C4C) strategy across the Middle East (target cities Dubai, Abu Dhabi and Istanbul)• EMEA Region Sponsor of the CTS Analyst Programme, hired and managed c20 Analysts from the top schools in Middle East / Pakistan• Conducted analysis of ‘Ideal site’ for location of CEEMEA hub(s), resulting in expansion of offices in Prague, Jo’burg and Dubai• Founder and Co-Chair of Citi Women in Middle East.

• Regional HR Head - GTS

  • 2006 - Feb 2011

  Regional Head of Human Resources, responsible for supporting Global Transaction Services business across EMEA (54 countries, 2200 staff), managing team of 10 staff (directs/matrix). Member of the EMEA HR Senior Leadership Team.•Developed a Talent Management strategy and process for GTS EMEA that is now a firmly embedded business process and recognized best practice within Citi•Led talent acquisition and retention initiatives at a time of unprecedented turmoil in the financial markets•Coach / facilitator on a number of GTS / Citi Development programmes in EMEA and US•Co-developed D3 global management development programme in conjunction with IESE Business School•Led the implementation of a commission-based Sales Incentive Plan across GTS EMEA, successfully implemented in a range of different legal juristictions•Managed ongoing headcount reduction programmes across GTS EMEA (including the downsizing post-Lehman)•Managed ongoing year end Performance Management / Compensation processes across GTS EMEA•Member of the EMEA HR Senior Leadership team, playing a key role in HR transformation and the transition to a COE model.



RBS

• United Kingdom
• Banking
• 700 & Above Employee

• HR Business Partner

  • Sep 2003 - Jul 2006

  HR Head of Financial Markets Infrastructure (Operations, Technology, Risk, Programme Management), managing a team of 5 HR Consultants plus specialists.Achievements• Successfully managed the year-end Compensation Review process for FM Support (approx 2500 staff globally)• Restructured the HR team to provide a more focused HR service• Developed and implemented a bespoke Talent Management processes within FM Infrastructure• Developed and implemented a bespoke programme of management development across Financial Markets• Designed and delivered a bespoke learning needs analysis and subsequent learning strategy• Acted as an integral member of the Global Support Management team; this included a major strategic change, involving the creation of centres in Singapore and India



ABN AMRO Bank N.V.

• HR Director - Equities

  • May 2001 - Jul 2003



Trinity Mirror Group PLC

• HR Manager

  • Jul 2000 - Dec 2000

  Interim role as HR Head of New Media Interim role as HR Head of New Media



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• HR Manager

  • May 1997 - Jul 2000

  HR Manger of Information Security and Advisory Services / HR Manager National Audit HR Manger of Information Security and Advisory Services / HR Manager National Audit



Honda Motor Europe Ltd

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Personnel Officer

  • 1994 - 1997