Staffing Recruiter

• Mar 2019 - Present

Office Manager

• Jul 2018 - Oct 2018

Office Manager

• Apr 2012 - Jun 2018

● Received referral calls, intake for client services, performed client evaluations, scheduled care professionals for homecare and staffing assignments.● Conducted home visits with clients and supervised individual care. Liaised with family of clients and other healthcare/hospice agencies or professionals.● Promoted agency through education to prospective and existing clients and referral sources. ● Performed office’s HR, payroll and marketing functions.● Oversaw recruitment, interviewing, orientation, training and motivation of staff for Homecare and Staffing.● Maintained knowledge of current regulations for staffing and managed applicant credentialing.● Oversaw and ensured continuing care professional education.● Managed new contracts with providers and ensured pricing profitability.● Responsible for daily management of office functions, staff and field staff. ● Conducted performance, compensation reviews and annual evaluations of staff.● Prepared and maintained business analysis reports.● Took action to problem solve when client and office issues were identified.● Ensured business compliance with all federal, state and local government laws and regulations, as well as policies and procedures of Interim HealthCare, Inc. Show less

Client Care Coordinator

• Nov 2010 - Apr 2012

● Participated in the selection, screening, interviewing, and orientation of new employees.● Coordinated employee training, compliance and continuing education.● Assisted with scheduling care professionals for homecare assignments.● Filled orders by qualified personnel in a timely manner.● Staffed RN assessments and coordinated with LTC insurance companies.● Conducted client evaluations and quality assurance visits.● Maintained confidentiality of all client information, including protected health information.● On-call after hours as needed to support business initiatives. Show less

Front Desk Receptionist

• Feb 2010 - Nov 2010

● Answered incoming calls and obtained necessary information to redirect calls.● Greeted and assisted visitors.● Received referral calls and documented intake for client services.● Received new employee calls, prescreened and scheduled interviews.● Assisted with administrative and clerical duties, including ordering supplies and maintenance of equipment.● Maintained accurate client and employee personnel files, in compliance with state regulations.● Collected and distributed mail. Show less