Sue Shillibeer
Student Services Manager at Bromley College of Further and Higher Education- Claim this Profile
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Bio
Experience
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Bromley College of Further and Higher Education
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United Kingdom
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Education Administration Programs
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100 - 200 Employee
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Student Services Manager
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Jan 2006 - Present
9 years experience working in Further and Higher Education and a qualified IAG advisor managing a team of student support services over 2 campuses. A solid understanding of the application processes and funding for College 14-16 entry, 16-18, adult, Higher education and International students. Responsible for engaging recruitment activities and organising a successful enrolment to meet target numbers. Holder of the budget (approx. £1million total) for all welfare, bursary and scholarship funds and responsibility for a transparent and equitable distribution policy. managed the restructure of the department to be a team supportive of the business needs of the college and focussed on quality customer service. Ensuring the team deliver a customer responsive service by setting challenging key performance indicators, effective appraisals, robust feedback systems and having high expectations. Show less
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Teaching Assistant/individual support Assistant
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Jan 1995 - Jul 2004
Supporting teaching and learning in the classroom, and individual student support both in mainstream and in a specialist unit. During this period qualified as a Level 3 teaching Assistant accredited by the University of East London. Supporting teaching and learning in the classroom, and individual student support both in mainstream and in a specialist unit. During this period qualified as a Level 3 teaching Assistant accredited by the University of East London.
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London Life Limited
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United Kingdom
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Branch Administartaion Manager
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Nov 1977 - May 1990
Managing the secretarial and clerical support team for sales team of the London branch of a Life Assurance and Pensions company. During this period I undertook the training to be LAUTRO registered and also qualified as an Associate of the Chartered institute of Insurers. Managing the secretarial and clerical support team for sales team of the London branch of a Life Assurance and Pensions company. During this period I undertook the training to be LAUTRO registered and also qualified as an Associate of the Chartered institute of Insurers.
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Education
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Newstead Woods Grammar School for Girls.