Sue Raffensperger

HR Manager, Employment, T&D at Skinner Nurseries, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Jacksonville, Florida, United States, US

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Experience

    • Wholesale
    • 1 - 100 Employee
    • HR Manager, Employment, T&D
      • Jan 2005 - Present

      - Managed T&D & Recruiting fuctions within Human Resource department. - Developed comprehensive 90-day on-boarding program for each key job function within a distribution center. - Implemented computer-based-training & on-line meeting capability. - Developed training modules; conducted on-line meetings. - Developed metrics for reporting training data and methods for tracking training. - Administered assessments to existing employees and employment candidates; reviewed results… Show more - Managed T&D & Recruiting fuctions within Human Resource department. - Developed comprehensive 90-day on-boarding program for each key job function within a distribution center. - Implemented computer-based-training & on-line meeting capability. - Developed training modules; conducted on-line meetings. - Developed metrics for reporting training data and methods for tracking training. - Administered assessments to existing employees and employment candidates; reviewed results with hiring managers; made recommendations. - Conducted telephone screens & live interviews with prospective employment candidates; reviewed results with hiring managers; made recommendations. - Implemented, managed, and tracked recruiting metrics. - Reduced recruitment advertising expense by 32% in 2007 YTD. - Increased candidate pipeline by 75% in 2007 YTD. Show less - Managed T&D & Recruiting fuctions within Human Resource department. - Developed comprehensive 90-day on-boarding program for each key job function within a distribution center. - Implemented computer-based-training & on-line meeting capability. - Developed training modules; conducted on-line meetings. - Developed metrics for reporting training data and methods for tracking training. - Administered assessments to existing employees and employment candidates; reviewed results… Show more - Managed T&D & Recruiting fuctions within Human Resource department. - Developed comprehensive 90-day on-boarding program for each key job function within a distribution center. - Implemented computer-based-training & on-line meeting capability. - Developed training modules; conducted on-line meetings. - Developed metrics for reporting training data and methods for tracking training. - Administered assessments to existing employees and employment candidates; reviewed results with hiring managers; made recommendations. - Conducted telephone screens & live interviews with prospective employment candidates; reviewed results with hiring managers; made recommendations. - Implemented, managed, and tracked recruiting metrics. - Reduced recruitment advertising expense by 32% in 2007 YTD. - Increased candidate pipeline by 75% in 2007 YTD. Show less

    • Director of HR
      • Oct 2002 - Nov 2003

      - Managed all aspects of busy Human Resources department for 3 hospitals (1900+ employees). - Lead HR team through first successful accredidation survey (JCAHO) in more than 20 years. No Type I recommendations; no supplemental recommendations. - Introduced Wellness Program to the 3 hospitals. - Developed recruitment & retention plan; oversaw implementation of plan. - Redesigned performance evaluation tool; changed performance evaluations from anniversary-based to all reviews… Show more - Managed all aspects of busy Human Resources department for 3 hospitals (1900+ employees). - Lead HR team through first successful accredidation survey (JCAHO) in more than 20 years. No Type I recommendations; no supplemental recommendations. - Introduced Wellness Program to the 3 hospitals. - Developed recruitment & retention plan; oversaw implementation of plan. - Redesigned performance evaluation tool; changed performance evaluations from anniversary-based to all reviews completed annually between 1/1-2/28. - Designed & implemented competency assessment tool - Completed introductory work on redesign of compensation program. - Improved employee turnover by 31% Show less - Managed all aspects of busy Human Resources department for 3 hospitals (1900+ employees). - Lead HR team through first successful accredidation survey (JCAHO) in more than 20 years. No Type I recommendations; no supplemental recommendations. - Introduced Wellness Program to the 3 hospitals. - Developed recruitment & retention plan; oversaw implementation of plan. - Redesigned performance evaluation tool; changed performance evaluations from anniversary-based to all reviews… Show more - Managed all aspects of busy Human Resources department for 3 hospitals (1900+ employees). - Lead HR team through first successful accredidation survey (JCAHO) in more than 20 years. No Type I recommendations; no supplemental recommendations. - Introduced Wellness Program to the 3 hospitals. - Developed recruitment & retention plan; oversaw implementation of plan. - Redesigned performance evaluation tool; changed performance evaluations from anniversary-based to all reviews completed annually between 1/1-2/28. - Designed & implemented competency assessment tool - Completed introductory work on redesign of compensation program. - Improved employee turnover by 31% Show less

Education

  • University of Illinois Chicago
    MBA, Strategic Mgt; Mgt Info Systems
    1990 - 1991
  • Elmhurst University
    BS, Business, Organization Mgt; Human Resources Mgt
    1987 - 1989

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