Sue Matis, SPHR, SHRM - SCP

Vice President People Operations at Skyward
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(386) 825-5501

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Experience

    • United States
    • Software Development
    • 400 - 500 Employee
    • Vice President People Operations
      • Jul 2022 - Present

      Stevens Point, Wisconsin, United States

    • Director of Organizational Development
      • Sep 2020 - Jul 2022

      Stevens Point, Wisconsin, United States

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Director Workforce Solutuions
      • Mar 2019 - Sep 2020

      Wausau, Wisconsin Area Provide leadership for a newly formed LLC, setting the direction for the organization and 🏢. Partner with client organizations' Senior Executives, Directors and all levels of management to develop business initiatives and procedures, foster employee engagement, and develop people for small to medium sized busineses. • Facilitated the restructure and leadership team design for a large credit union in Southwest WI. Worked with CEO, HR Director and Board of Directors to develop a plan… Show more Provide leadership for a newly formed LLC, setting the direction for the organization and 🏢. Partner with client organizations' Senior Executives, Directors and all levels of management to develop business initiatives and procedures, foster employee engagement, and develop people for small to medium sized busineses. • Facilitated the restructure and leadership team design for a large credit union in Southwest WI. Worked with CEO, HR Director and Board of Directors to develop a plan and strategy for future growth, 𝐰𝐡𝐢𝐜𝐡 𝐥𝐞𝐝 𝐭𝐨 𝐚 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞𝐝 𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞, thus 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐢𝐧𝐠 𝐩𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲. • Decreased number of direct reports to CEO by 3, which resulted in a greater focus on growing business revenue. • Minimized risk factors within processes, thus decreasing probability of fines and backpay. • 𝐇𝐑 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐊𝐑𝐎𝐍𝐎𝐒 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦. • Goal in many clients' cases is to transition from manual, paper driven HR processes to a fully integrated HRIS platform that is 95% paperless; improving analysis, reporting and planning capabilities while streamlining HR functions and team ☑ Show less

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Senior Executive - Human Resources & Development
      • Apr 2016 - Mar 2019

      Wausau, WI Engaging member of the 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐓𝐞𝐚𝐦 that helped reset the strategic direction of the healthcare organization. Partnered with Senior Executives, Directors, and all levels of management to develop business initiatives and processes, foster employee engagement and a positive company culture, and develop human capital and talent. • Transitioned from manual paper driven processes to a fully integrated HRIS platform. Instantly improved analysis, reporting and planning… Show more Engaging member of the 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐓𝐞𝐚𝐦 that helped reset the strategic direction of the healthcare organization. Partnered with Senior Executives, Directors, and all levels of management to develop business initiatives and processes, foster employee engagement and a positive company culture, and develop human capital and talent. • Transitioned from manual paper driven processes to a fully integrated HRIS platform. Instantly improved analysis, reporting and planning capabilities while streamlining business functions. >>>𝙄𝙣𝙘𝙧𝙚𝙖𝙨𝙚𝙙 𝙥𝙧𝙤𝙙𝙪𝙘𝙩𝙞𝙫𝙞𝙩𝙮 𝙖𝙣𝙙 𝙚𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮 𝙗𝙮 75% 𝙖𝙣𝙙 𝙧𝙚𝙖𝙘𝙝𝙚𝙙 95% 𝙥𝙖𝙥𝙚𝙧𝙡𝙚𝙨𝙨 𝙥𝙧𝙤𝙘𝙚𝙨𝙨𝙚𝙨. • Achieved a 60% decline in employee turnover in nursing home business unit 🏥. • Increased employee satisfaction from 86% to 95%. • Facilitated and led development of internal team structure and processes to increase efficiencies and organizational outcomes, driving positive patient experience and customer satisfaction. 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐝 𝐭𝐚𝐫𝐠𝐞𝐭𝐞𝐝 𝐠𝐨𝐚𝐥 𝐨𝐟 𝟗𝟓%. •𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐝 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐩𝐫𝐨𝐠𝐫𝐚𝐦 for senior and mid-level managers. >>>𝙎𝙪𝙘𝙘𝙚𝙨𝙨𝙛𝙪𝙡𝙡𝙮 𝙢𝙤𝙫𝙚𝙙 100 𝙡𝙚𝙖𝙙𝙚𝙧𝙨 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙥𝙧𝙤𝙜𝙧𝙖𝙢, 𝙡𝙚𝙖𝙙𝙞𝙣𝙜 𝙩𝙤 𝙖 𝙨𝙪𝙘𝙘𝙚𝙨𝙨𝙞𝙤𝙣 𝙥𝙡𝙖𝙣 𝙖𝙣𝙙 𝙜𝙧𝙤𝙬𝙩𝙝 𝙤𝙛 𝙡𝙚𝙖𝙙𝙚𝙧𝙨 𝙛𝙤𝙧 𝙩𝙝𝙚 𝙤𝙧𝙜𝙖𝙣𝙞𝙯𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙩𝙝𝙚 𝙩𝙖𝙡𝙚𝙣𝙩 𝙩𝙝𝙚𝙮 𝙨𝙪𝙥𝙚𝙧𝙫𝙞𝙨𝙚𝙙 📈. • Reached a mod factor of .85 in the healthcare facility unit. First time facility was ever below 1.0! 𝙇𝙖𝙨𝙩 𝙗𝙪𝙩 𝙣𝙤𝙩 𝙡𝙚𝙖𝙨𝙩, 𝙥𝙧𝙤𝙫𝙞𝙙𝙚𝙙 𝙙𝙞𝙧𝙚𝙘𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙤𝙫𝙚𝙧𝙨𝙞𝙜𝙝𝙩 𝙛𝙤𝙧 𝙀𝙢𝙥𝙡𝙤𝙮𝙚𝙚 𝙃𝙚𝙖𝙡𝙩𝙝, 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝙖𝙣𝙙 𝙑𝙤𝙡𝙪𝙣𝙩𝙚𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨. Show less

    • Financial Services
    • 1 - 100 Employee
    • Executive Vice President Human Resources & Development
      • Dec 2006 - Mar 2016

      Wausau, WI Responsible for managing a $17 Million Salary & Benefits Budget. Included restructuring business units to meet the growth and compliance needs of a large bank, including enterprise software goals 🏦. 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲 𝐨𝐯𝐞𝐫𝐬𝐚𝐰 𝐛𝐮𝐝𝐠𝐞𝐭 𝐫𝐞𝐝𝐮𝐜𝐢𝐧𝐠 𝐜𝐨𝐬𝐭𝐬 𝐭𝐨 𝐭𝐡𝐞 𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧, with over $1 million in cost savings in a 2-year period. • Facilitated post acquisition integration through effective implementation of culture-based programs, creating a… Show more Responsible for managing a $17 Million Salary & Benefits Budget. Included restructuring business units to meet the growth and compliance needs of a large bank, including enterprise software goals 🏦. 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲 𝐨𝐯𝐞𝐫𝐬𝐚𝐰 𝐛𝐮𝐝𝐠𝐞𝐭 𝐫𝐞𝐝𝐮𝐜𝐢𝐧𝐠 𝐜𝐨𝐬𝐭𝐬 𝐭𝐨 𝐭𝐡𝐞 𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧, with over $1 million in cost savings in a 2-year period. • Facilitated post acquisition integration through effective implementation of culture-based programs, creating a stronger sense of employee commitment and engagement. >>>𝙍𝙚𝙨𝙪𝙡𝙩𝙚𝙙 𝙞𝙣 𝙖 95 % 𝙚𝙢𝙥𝙡𝙤𝙮𝙚𝙚 𝙚𝙣𝙜𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙡𝙚𝙫𝙚𝙡. • Created processes and policies where minimal structured existed, resulting in increased effectiveness as a business partner in talent selection, performance management, payroll and employee development. >>>Resulted in reduction of labor cost by 1 FTE. Most senior Human Capital Executive, directing 9 HR & Training employees. 𝐓𝐡𝐢𝐬 𝐞𝐱𝐜𝐢𝐭𝐢𝐧𝐠 𝐫𝐨𝐥𝐞 𝐚𝐧𝐝 𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐠𝐫𝐨𝐰𝐭𝐡 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐚 𝐮𝐧𝐢𝐪𝐮𝐞 𝐭𝐚𝐥𝐞𝐧𝐭 𝐭𝐨 𝐥𝐞𝐚𝐝 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐫𝐚𝐩𝐢𝐝 𝐇𝐑 𝐜𝐡𝐚𝐧𝐠𝐞 𝐚𝐧𝐝 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 𝐨𝐧 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐬 𝐟𝐨𝐫 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬. >>>Most notably, led the firm through turbulent times in 2011 in right-sizing efforts with less than 10% impact on reduction of employees while still meeting financial goals. Show less

    • VP Human Resources & Customer Education
      • 2005 - 2006

      Marshfield, WI As a part of the Senior Management Team, focused on developing a structure for 𝐠𝐫𝐨𝐰𝐭𝐡. 𝙏𝙝𝙚 𝙛𝙪𝙣 𝙖𝙣𝙙 𝙘𝙧𝙚𝙖𝙩𝙞𝙫𝙚 𝙘𝙝𝙖𝙡𝙡𝙚𝙣𝙜𝙚 𝙩𝙤 𝙩𝙝𝙞𝙨 𝙜𝙤𝙖𝙡 𝙬𝙖𝙨 𝙩𝙝𝙚 𝙙𝙚𝙫𝙚𝙡𝙤𝙥𝙢𝙚𝙣𝙩 𝙤𝙛 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙚𝙙𝙪𝙘𝙖𝙩𝙞𝙤𝙣 𝙥𝙧𝙤𝙜𝙧𝙖𝙢𝙨, 𝙞𝙢𝙥𝙧𝙤𝙫𝙚𝙢𝙚𝙣𝙩 𝙤𝙛 𝙢𝙖𝙧𝙠𝙚𝙩 𝙨𝙩𝙧𝙖𝙩𝙚𝙜𝙮 𝙖𝙣𝙙 𝙘𝙧𝙚𝙖𝙩𝙞𝙤𝙣 𝙤𝙛 𝙨𝙖𝙡𝙚𝙨 𝙥𝙧𝙤𝙘𝙚𝙨𝙨𝙚𝙨. • Redesigned and implemented improved benefit plans, resulting in increased value to employees and… Show more As a part of the Senior Management Team, focused on developing a structure for 𝐠𝐫𝐨𝐰𝐭𝐡. 𝙏𝙝𝙚 𝙛𝙪𝙣 𝙖𝙣𝙙 𝙘𝙧𝙚𝙖𝙩𝙞𝙫𝙚 𝙘𝙝𝙖𝙡𝙡𝙚𝙣𝙜𝙚 𝙩𝙤 𝙩𝙝𝙞𝙨 𝙜𝙤𝙖𝙡 𝙬𝙖𝙨 𝙩𝙝𝙚 𝙙𝙚𝙫𝙚𝙡𝙤𝙥𝙢𝙚𝙣𝙩 𝙤𝙛 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙚𝙙𝙪𝙘𝙖𝙩𝙞𝙤𝙣 𝙥𝙧𝙤𝙜𝙧𝙖𝙢𝙨, 𝙞𝙢𝙥𝙧𝙤𝙫𝙚𝙢𝙚𝙣𝙩 𝙤𝙛 𝙢𝙖𝙧𝙠𝙚𝙩 𝙨𝙩𝙧𝙖𝙩𝙚𝙜𝙮 𝙖𝙣𝙙 𝙘𝙧𝙚𝙖𝙩𝙞𝙤𝙣 𝙤𝙛 𝙨𝙖𝙡𝙚𝙨 𝙥𝙧𝙤𝙘𝙚𝙨𝙨𝙚𝙨. • Redesigned and implemented improved benefit plans, resulting in increased value to employees and lowering of costs to the employer by 11%. • Created virtual customer education programs through the embrace of technology to reduce expenses for organization and the client while vastly improving the customer experience. >>>Average save for the client was $5K Show less

Education

  • Lakeland University
    Bachelor’s Degree, Business Administration and Management, General

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