Sue Lynch
Director of the Aging and Disability Resource Center at Columbia County Health and Human Services- Claim this Profile
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Bio
Experience
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Director of the Aging and Disability Resource Center
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Mar 2021 - Present
Effective leader practicing from a servant leadership framework Effective leader practicing from a servant leadership framework
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System Manager Ambulatory Care Coordination
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Jun 2020 - Mar 2021
Dynamic leadership of nurses and social workers making up the ambulatory care coordination services within a large health system. Design of outpatient care coordination services to increase capacity, reduce costs and improve health outcomes for primary care and Aspirus owned health plan while also optimizing population health and financial opportunities. Dynamic leadership of nurses and social workers making up the ambulatory care coordination services within a large health system. Design of outpatient care coordination services to increase capacity, reduce costs and improve health outcomes for primary care and Aspirus owned health plan while also optimizing population health and financial opportunities.
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Jul 2014 - Mar 2021
Merged Social Services into one collaborative team between hospital, clinic and skilled nursing facility to manage throughput and improve patient experience. Develop policies and procedures to guide work of social services and discharge planning and ensure compliance with state, federal and regulatory entities. Collaboration with multidisciplinary teams to improve quality of patient and resident care, reduce preventable readmissions, improve patient experiences, and protect patient/resident rights. Lead staff in quality improvement activities with regular reporting to leadership. Develop operational goals for department and in conjunction with system leadership for overall organizational improvements. Hire, train, coach, and evaluate employees to promote high level of staff satisfaction, and simultaneously, ensure delivery of high-quality care. Show less
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Jan 2012 - Jul 2014
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Director, Aging and Disability Resource Center of Columbia County
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Dec 2010 - Jan 2012
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Social Worker
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Mar 2006 - May 2011
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Case Manager
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Jun 2003 - Mar 2006
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Program Coordinator of Green Lake, Columbia and Marquette Counties
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Dec 1996 - Sep 2002
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Education
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2002 - 2003
University of Wisconsin-Madison
MSW, Social Work -
1992 - 1996
University of Wisconsin-Madison
BSW, Social Work
Community
