Sue Heaney
Organiser Service Manage at Thorns Group- Claim this Profile
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Bio
Experience
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Thorns Group
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United Kingdom
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Events Services
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1 - 100 Employee
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Organiser Service Manage
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Oct 2018 - Present
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Sales Executive
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Aug 2018 - Oct 2018
Selling bespoke designed exhibition stands across the UK and Europe. Selling bespoke designed exhibition stands across the UK and Europe.
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CAMEO KITCHENS LIMITED
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United Kingdom
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Retail
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Sales Administrator
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Feb 2016 - Aug 2018
Selling high end Kitchen appliances to Builders, Architects and consumers. Selling high end Kitchen appliances to Builders, Architects and consumers.
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Thorns Group
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United Kingdom
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Events Services
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1 - 100 Employee
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Senior Sales Administrator
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Jan 2015 - Feb 2016
Providing customers with the hire of furniture and catering items to the exhibition and event market. Providing customers with the hire of furniture and catering items to the exhibition and event market.
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Party Favourz
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Broxbourne
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Co Owner
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Apr 2006 - Mar 2013
Weddings and Party Planning and Venue Décor Supply: this entailed providing initial consultations with wedding couples, confirming venues, guest lists, timings and related requirements, followed by consultations leading to the event itself. Created working partnerships with regional Wedding Venues as the suppliers of goods and services to be included as part of their wedding packages. Organised and supervised Wedding Fayres for 4 local hotels, biannually, including hotels within the Marriott chain and also for Crown Golf, operators of The Hertfordshire Golf & Country Club: this service included the selling of stands to regional product suppliers, the selling and procurement of advertising space within regional media publications, the layout design within venues and the creation and dissemination of marketing data. Sourced venues and major suppliers of products and services for both consumer and corporate clients. Often assisting clients at the eleventh hour where other suppliers had let them down and using our established database of wedding suppliers to provide them with the missing items or services such as DJ’s, Professional Photographers, Wedding Vehicles, Marquee Hire etc. Liaised with event staff at venues and organised and managed temporary staff to assist with the setup of weddings, as many as 6 events per weekend. Supplied décor for many large Corporate events in London, including; EDF Energy, London and Scottish Rugby Club, IET Ambition and Achievement Awards and The Insurance Awards at a variety of venues including Chelsea Football Club, the Chiswell Street Brewery, the HAC and the Intercontinental Park Lane.
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Datastream International
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London
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Senior Trainer
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Aug 1990 - Apr 1994
As a Senior Training Executive I created and executed training sessions for Fund Managers using Icon, bespoke software utilised within the financial stock markets. I compiled training manuals and PowerPoint presentations to support the training sessions, which were provided either in City based classrooms or at client premises in, inter alia, the Middle East, Guernsey, the Isle of Man and Edinburgh. Regularly visited clients (including those in the Middle East) to review their training requirements. Supervised and organised a team of trainers to teach clients about financial investment banking software.
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Trebor Bassett Ltd
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Woodford Green
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Senior Support Analyst
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Jul 1982 - Aug 1990
As a System Support Analyst, I provided first line telephone and on-site technical support on company developed software facilitating stock allocation and order processing to a total of 11 depots and 4 factories within the United Kingdom. I had total responsibility for ensuring acceptable service levels were maintained from 6.00am to 10.00pm. I managed a team of mobile computer operators/trainers to assist in the effective running of the company’s sites. I also liaised with Business Analysts on new procedures and was responsible for planning and executing rigorous acceptance testing to ensure the developed system met all quality assurance requirements prior to implementation. I then provided employee training on new software installs or enhancements throughout the site network within the United Kingdom.
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Education
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Simon Balle School, Hertford